Club Grand Yazici Marmaris Palace

I find this a very difficult review to write because my children and I spent months looking forward to this holiday. Unfortunately, the hotel fell significantly below the standard we expected from the advertising and its star rating. My biggest concern was the entertainment, particularly for families with young children. During the day, there appeared to be very limited entertainment for children unless they joined the kids' club, which my children did not want to do. The resort advertised evening entertainment at 8pm, but we discovered on our first evening that it actually started at 9pm. This was frustrating, particularly when travelling with young children. For the first three evenings, the entertainment was largely dance-based. On the fourth evening there was live music, although this was essentially a DJ set and was not particularly interactive or suitable for children. I was also very uncomfortable with the white party, which featured women wearing lingerie dancing on platforms. In my opinion, this type of entertainment is more suited to an adult-focused destination such as Ibiza than a resort marketed as family-friendly. It was noticeable that most guests were simply watching rather than participating. The cleanliness of the public toilets was another major disappointment. On several occasions, the toilets around the resort were drenched in water and frequently had no toilet paper. The overall condition was unpleasant and, at times, genuinely repulsive. I have photographs to support this. I was also disappointed by the attitude and level of service from some staff members. In the restaurant, I noticed several young male members of staff who appeared reluctant to clear plates or offer drinks. On occasions, they were behind their workstations laughing or using their phones rather than attending to guests. The use of phones was also concerning around the pool and beach, where I was shocked to see a number of lifeguards on their phones. Given their responsibility for guest safety, I do not believe this should be tolerated. There was another disappointing example when I booked an excursion through EasyJet while at the resort. The excursion driver was late, which was not the hotel's fault. However, when I approached hotel staff for assistance, I was initially told that they could not help. Only after I showed them the excursion being advertised at their own desk did they attempt to assist me. I would have expected much more willingness to help from the outset. The Wi-Fi was extremely slow or, at times, non-existent, while the air conditioning in our room was also very weak. Neither was of the standard I would expect from a resort of this rating. The food also lacked variety. The outdoor grill was a nice idea, but unfortunately the smoke regularly billowed across the resort, making the area feel more like a cheap barbecue restaurant than part of a quality holiday resort. Finally, I was particularly concerned about the route to our room. As shown in my photographs, parts of the route were difficult to navigate and lacked adequate railings. With young children, I found this concerning and felt that certain areas were unnecessarily unsafe. Overall, I left this resort feeling extremely disappointed. The experience did not match the image presented in the advertising, nor did it feel consistent with the star rating. Most importantly, I do not believe the resort delivers the family-friendly experience it portrays. There were some positive aspects, but unfortunately they were outweighed by the issues above. Having spent months looking forward to this holiday, it was incredibly frustrating to leave feeling that we had not received the standard or value we expected. I would not return to this resort and I would encourage families to consider other destinations in Europe where, in my experience, there appears to be better value and a more genuinely family-friendly offering.

We visited this hotel in August 2026 and stayed for 10 nights. There are certainly some positives, but unfortunately, the negatives were significant enough that we would not recommend this hotel and would not return. **The positives:** There are plenty of places to get food and drinks throughout the day, and the hotel has a good variety of options. Everything is within walking distance, which is very convenient. There is no traditional beach, but there is a jetty. The evening entertainment was quite good, although the daytime animation was almost non-existent. **The negatives:** The biggest concern for us was the lack of safety around the pools. Children were jumping into the pools, and the lifeguards often seemed to simply laugh rather than intervene. We personally witnessed several incidents where children jumped onto other children, including one situation where a child landed on another child's head. The pool areas are also very slippery, which makes the situation even more concerning. Another major issue was the room cleaning. During our 10-night stay, our bathroom was not cleaned even once. For four days in a row, we were left with only one towel for four people. This is simply not acceptable for a hotel stay of this length. Overall, the hotel has some good facilities, a convenient location, and plenty of food and drink options, but the lack of proper housekeeping and, more importantly, the serious safety concerns around the pools really affected our experience. Unfortunately, despite the positives, we would not recommend this hotel or choose to stay here again.

We are currently here, go home the day after next. We were here for 12 nights. It has been a wonderful holiday so far. The hotel is charming, clean and beautiful. We are staying in a 2 bedroom apartment, which consists of 1 double and 2 singles in the other bedroom. The room has decent air conditioning, is cleaned and the mini bar is stocked every day with water, lager and cans of fizzy drinks. 1 evening the hair dryer in the room broke, we mentioned it when we went for dinner. We came back to the room 2 hours later and the whole unit had been replaced with a new one! We’ve had no problems getting sun loungers by both of the 2 bigger pools (though my husband is an early riser and is down there for 8am). The top pool has waiters on rollerblades who serve you drinks through the day. The food it plentiful and nice. We are a rather cautious family when it comes to meat, and there has been a few instances where the meat wasn’t cooked thoroughly enough for our linking, so we just didn’t eat it. It wasn’t a big bother for us-but I would recommend checking the poultry before you eat it. There are lots of cats around, they are really well cared for and add charm to the place. We love the aqua aerobics with trampolines in the water. It wasn’t great fun and the instructor was brilliant fun. They also do a sound bath in the bottom pool, this looks really lovely and tranquil. The beach is a man made shingle beach, quite sharp on the feet, but the views are stunning and you can access the sea and swim amongst the fishes!! We definitely would return here again!

great hotel great staff fantastic views hotel spa fantastic facility and Senol from the spa was very friendly and helpful

It’s OK but many faults Stayed for a week 2 adults and 1 child WiFi is hit and miss. Must have had to reconnect 12 or 13 times over 7 days Restaurant/Food Good selection and variety of food Don’t get down too late (main restaurant) In the as there is not enough tables to cater for everyone, and when there is a free table, the waitirs/waitresses just take the plates but unfortunately do not clean it (unless you ask them) having said that, they do work hard, perhaps need more help/staff - beware of stray cats eyeing up your food, saw a couple take from people’s plates whilst they looked away - very unhygienic Pools may have just been an u lucky week, but confirmation of 3 young boys and 1 girl went down with viral bacteria bug, 2 ended up in hospital (from the main pool) If your going with your children and they are not strong swimmers, then have a long hard think about going to this hotel, there are 3 pools, the 2 main big pools have no shallow water, so unless you child is 5.4ft or over, they will have to tread water. The kids pool is basically for 1 or 2 year olds - so if you have a toddler, that would be ok Only 1 water slide Even though there’s Life guards at every pool - they are non existent - for example, balls are kicked and end up hitting holiday makers who are relaxing on sun-beds around the pool. I saw a full size football smash into a toddlers head and had to be taken to the doctors to be checked. The life guards let the children carry on. Was only until someone told the parents and then the parents finally told the their kids to stop. Not Once did I hear a life guard blow their whistle at kids spraying strangers with their water guns in the face. I’m not being a party pooper but if you’re in the pool and getting sprayed then fine - it’s fun, but people sunbathing - not fun. My opinion life guards should step in and ask them to stop, especially when the parents fail to do so initially. You will have to get down by the pool at around 745am to place towels on your chosen sun beds - make sure you place your own personal towels and not the hotels ones. As they are all the same and people move them, but if you have your own then they can’t do that (unless they want to get caught). Location Beautiful scenery set in forest and mountains with breath taking views Good shading for the kids, not great if you wanna get a tan If you’re unfit then it’s not the hotel for you - to get to the ground floor you have to walk up 42 steps. Only 3 lifts but they won’t take you to your room (unless staying in main building)- only to reception Bar staff work hard but need help - usually a queue to get a drink as only one working Over priced supermarket - be prepared! Beach Man made - so not real sand, disappointed kids when realized they were stepping on stones and couldn’t build a sandcastle. In the end we just stayed by the pool. Overall, we made do it, but unfortunately Turkey has Become to expensive and we will Not be returning, if we did, we would not be going back to this hotel.