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- Tez832026-08-14Foarte bun
Just arrived home after a week here. Location is great you are on the main strip, opposite is a Migros & McDonalds. The hotel is stunning, we had booked a double room, not sure if we were upgraded as we ended up in a room with a double & 2 single beds. We were in room 152 with view of main road and next doors hotel pool. I found the food to be of good quality, jacket potatoes were great. Breakfast - fresh pancakes and omelettes. Snack bar served fries, burgers, pizzas, onion rings etc. Drinks aren’t very strong, coffee isn’t the best either & no hot chocolate in most of the machines. Iced coffees are available in the coffee bar on L level. Lifts are tiny!! Luckily we were on 1st floor so used the stairs. Pool and restaurant are on lower level. Pool is large, there are now 2 slides instead of one, expect to get up early for a sunbed! We went down at 5am one day and most were taken, no one wants to be getting up this early! I noticed some people would put towels on beds and not use them. The lounge bar is lovely and the Black out bar is open from 11pm-1pm. AI finishes at midnight. There wasn’t any pool games, kids club during the day and the games room is very tired and mainly claw machines. Late check out was not available for either of our rooms, check out is midday but we weren’t being picked up until 6.35-7.05pm which wasn’t ideal with children. The courtesy room was just a shower and toilet with a space to get changed, Overall I had a nice week but wouldn’t stay again due to lack of kids entertainment.
- peys20232026-08-14Excepțional
We had an absolutely amazing stay at Grand Ideal Premium Hotel! From the moment we arrived, the hotel impressed us with its beautiful atmosphere, friendly staff, excellent service, and wonderful facilities. A special mention has to go to the entertainment team — they were fantastic! 🎉 They were energetic, friendly, professional, and always made sure everyone was having a great time. There was something for everyone, and their enthusiasm really made our holiday extra special. Their positive energy, fun activities, and evening entertainment created such a great atmosphere throughout our stay. The whole team worked incredibly hard to make guests feel welcome and entertained, and it definitely didn’t go unnoticed. We have made some fantastic memories and would happily return again. Thank you to everyone at Grand Ideal Premium Hotel, especially the amazing entertainment team, for making our holiday so enjoyable and memorable! ❤️ Special mention to OMAR DIEGO and all the rest of the entertainment team !!!!! Highly recommended! ⭐⭐⭐⭐⭐ Ozan !!!
- Ashley M2026-08-10
Hi first of all I want to say some positive things, firstly most of the hotel staff are absolutely fantastic. There were a few negative things I’d like to mention, Having to wake up at 5am to get sun beds is an absolute joke but I see why people do it, secondly the food is very repetitive unless you like chicken or turkey. I mean come on there is only so many ways you can dress up chicken and turkey. The rooms are very small and the showers are not the best. Now here is a really sore point, please Avoid one of the Reps in the Hotel that goes by the Name of Joe which I’m sure isn’t his real name, he sold us a Trip to Aqua dream water park, filling my kids heads with how good it was, well let me tell you if you value your Children’s safety stay away from at all cost, one of my children broke her fingers within 25 minutes of being in the park, no doctor on site but on the plus side there was someone about 17 years old in charge of First Aid 😂. We left the park after 45 minutes due to my other child saying she didn’t feel safe when we witnessed one of the 6 life guards for the whole park ask a Turkish visitor to assist sending people down the water slides when he wasn’t even employed by the park. When I reported this I was laughed at as if children’s safety was a joke absolutely disgusting. When I spoke with the Rep on returning from our 45 minutes at this disgusting park I was promised a refund which never actually arrived in my account. I even apparently spoke to his boss via video call although it was probably the guys Dad.😂. The hotel did little to help me resolve this even though they allow this Rep to work out of their Hotel. Would I stay here again absolutely not. On the plus side me and my Family meet a lovely couple who will be life long friends. Thanks for nothing Grand ideal premium.


