Karbel

The front desk staff were particularly welcoming, polite and friendly, which gave us a very good first impression. Most of the staff, including the bar staff, were polite and friendly, and the restaurant service was efficient, with tables cleared promptly. The food was generally enjoyable, particularly the good selection of salads and meze-style dishes and dips such as hummus. However, the meat and fish choices were quite limited. Meat seemed to alternate mainly between chicken and turkey, and we would have liked to see more variety, such as lamb or beef. There was also no decent fish option; the only fish we encountered was herring, which was extremely bony and virtually inedible. The afternoon food at the pool bar was particularly disappointing for vegetarians. It was predominantly meat-based, with no fish option, leaving little more than salad and a bread roll to eat. A huge disappointment was the standard of housekeeping, which fell well below what we would expect from a hotel. Our room was only cleaned once during our stay, on our last day, and even then the sink and shower were not cleaned. Towels were taken away without being replaced, leaving us having to share, and we had no soap for two days despite repeatedly requesting it. The room was also quite small and the Wi-Fi did not work. For us, one of the main drawbacks was that the hotel seems very heavily geared towards families with children rather than adults or couples. The main swimming pool was constantly busy with noisy children, accompanied by loud animation and entertainment. It was also extremely difficult to get a sunbed, as most had already been reserved with towels before breakfast. There is a pleasant adults-only pool, which was a welcome escape from the noise. However, it is quite a distance from the main pool area and has no bar, meaning you have to carry drinks down several flights of steps to reach it. There was also no background music or atmosphere, so although it was peaceful, it felt rather dull and somewhat overlooked. One of the hotel’s strongest points is its excellent location. It is very close to the main strip, beach and taxi rank, making it extremely convenient for getting around and enjoying the surrounding area.

We returned from our two week holiday yesterday and couldn't wait to jump on here to share our views about this lovely hotel. We arrived in the middle of the night and were taken directly to two separate rooms (102 and 938). We had asked for the two rooms to be together but they proactively apologised and said that if we come back tomorrow they'd move us. We didn't actually bother doing it to be honest as we were quite happy with the rooms, particularly the location of room 102. The rooms upon arrival were clean, tidy and really nice after their renovation (we have been before). There was a bottle of water in the rooms. Having been before, we knew how brilliant the location of the hotel was and so we couldn't wait to get out and about the day after and, as the beach and strip are on the doorstep, this is just a massive plus. Food wise, breakfast was great for the kids with chocolate pancakes and chocolate cereal! There was plenty of fresh fruit and dry fruit, the bread was lovely and the cheeses. My husband loved the omelette and egg options. The coffee was nice too. Tea time, the restaurant is lovely. Plenty of varying options and cooked right in front of you in some cases. The puddings were lovely and the two upstairs bars are ideally placed outside and in the lobby. During the day, the restaurant opens for a smaller dinner service and downstairs they have burgers/chips etc with fresh salads as always and a personal winner with our family were the freshly made pancakes! The ladies work so hard and the pancakes are beautiful. We didn't use the Spa at all. The hairdresser's and barbers were brilliant. Entertainment wise, the staff were good fun, and they work hard. The daytime entertainment was popular (darts, killer pool, aqua aerobics) and there is a kids club but we didn't use it. In the evening, there were a few shows while we were there but also Karaoke (a bit too much of this unfortunately) and bingo which was payable. As a family of six, we didn't partake as it would have cost us £60. Mohammed made sure he talked to everyone and was really nice company, as was Enes. We found the bar and restaurant staff to be friendly, efficient and really great with our children and a special mention must go to housekeeping. We had the same lady each time (room 102) and she was so lovely. She was so very kind to my daughter when she wasn't well towards the end of the holiday. She cleaned our room beautifully every day leaving swans made out of the towels. Another special mention to Omer, the photographs are wonderful and he's such a lovely guy. We recommend the trip to Sugar Beach that the hotel provide a shuttle bus for, we also recommend Hisaronu for a really fun evening out that's family friendly. All in all, we had a lovely stay at The Karbel and can't wait to return again!

Absolutely amazing holiday ❤️ especially omar the photographer such an awesome guy 😀

Avoid avoid avoid! Hotel is a shambles, arrived at 1 in the morning to be told no rooms where ready had to wait until 2.30 am for a room, with a four year old child is not acceptable, no where to get a glass of water untill the bar opened the next day at 10am so had to find a supermarket to get drinks. Food is an absolute joke ending up eating out everyday we were here, power cut after power cut with the back up generator right outside the room….very noisy. Don’t bother speaking to the TUI rep as she very arrogant and couldn’t care less. Asked for 2 rooms together, couldn’t have been further apart (which is fine) however the room that my 18 and 16 year old children where put in smelled real bad (foist) and on opening the wardrobe there was an overwhelming stench of fish 🤢, drain flies all over in the room and also ant infestation, headboard had marks all over it, fridge was rotten and bed sheet on one of the beds was dirty, asked reception to change bed to be told that housekeeping finish at 5.30/6 and not possible untill next day, my son had to sleep on a towel! Where told that room would be changed the next day but when asked the next day they couldn’t as full and was told the day after, this went on for three days eventually gave up asking. Pool area is very rarely cleaned and the actual pool has that much sediment on the bottom it feels like the beach!!! I think the hotel management/owners have gave up tbh and just letting the place go while fleecing people to stay here. Oludeniz is a beautiful place with amazing scenery just this hotel needs to be avoided!! Only positive I can give is that the photographer is very friendly and always stops for a chat and the guest liaison woman was kind of helpful trying to help resolve issues, but I think even she gave up in the end.

My boyfriend and I stayed here for 5 days and had an amazing experience thanks to the Karbel Hotel and its beautiful location. The room exceeded our expectations, it was cleaned every day and the cleaning staff were so lovely on passing. The only down side was that the double bed only had two thin pillows and the hair dryer broke though this was quickly repaired by hotel staff. All bar, restaurant and reception staff were lovely and very helpful. I found the entertainment team slightly rude at times, though that may just have been their sence of humour- they were certainly entertaining and the evening shows were incredible. The pool was enjoyable also and we certainly did not struggle to get a sunbed in the morning. Although breakfast was definitely a miss, lunch and dinner were always enjoyable. It’s a shame that cocktails are not included in the all inclusive. The highlight was definitely the close proximity to the strip which led you directly to the beach. This, alongside the free shuttle to Sugar Beach Club provided by the hotel makes it definitely value for money 🙃.