Hotel LIVVO Costa Taurito

Just been to LIVVO Costa Taurito and waterpark hotel for a week with my sister (two adults going all inclusive) and here is my review:- Good points • Lovely location – short walk to waterpark and small beach • Lovely big room • Fridge in room with two small bottles of water on arrival • Comfy beds • Powerful shower • Lovely pool and lots of sunbeds • Staff friendly, especially the reception staff, bar staff and waiters • Brilliant bus service near hotel and a great and cheap way to see the island. We went to Puerto Rico (cost €1.40pp). Then went to Mogán via Ferry from Puerto Rico (cost €14 return pp). Also went to Dunes at Maspalomas and Playa del Inglés beach – food outside the hotel was good, tasty and a good price. We also went to Playa de Amadores beach. Issues/concerns/not so nice points • Hotel tired and outdated • Had booked cleaners on arrival – booked them to clean room – Monday, Wednesday and Friday – they came Sunday and Tuesday! • Tight with towels and toilet paper • No coffee/tea facilities in room • No food or drink allowed out of canteen • All inclusive food – was tasteless, Poor quality (eg UPF sliced bread and hard rolls), limited choice, repetitive, often ate elsewhere • We arrived around 2200 on Saturday and when asked for late dinner – was given a brown paper bag with a white UPF sandwich with cheese and ham, a few rich tea biscuits and an apple. • ALL inclusive – not available on day you leave • WATERPARK – not available on day you leave - your all inclusive service is NOT AVAILABLE in the waterpark • Waterpark – tired and dated and very tame, only really suitable for the very young, no lazy river – just seawater pool and some slides and some toddler/small children areas like a pirate ship • Pool at the hotel was supposed to have a life guard in attendance from 10am to 6pm – but often the one lifeguard arrived late and left early, although there was babies and children in the pools, the lifeguard could not be seen anywhere near the pools, instead was often found at the back of the bar area. When he was in his seat, he had his phone resting on his leg and was seen scrolling this rather than doing his job. He also looked very young and very bored. • Entertainment – it stated Frequent daytime entertainment (available between 1st Jan and 31st Dec) including racket sports, small team games, team sports, family and water- based activities. In reality one animation person was first seen on Thursday (we were there from Saturday to Saturday) – when he turn up with two table tennis bats and walked around and around the pool area until a couple put him out of his misery, by offering to play a game. He was seen watching the couple play table tennis and then he played the winner and then he disappeared until the next day, when he was seen holding the dart board and then walking around with three darts. • It was stated that there was frequent evening entertainment (available from 1st Jan to 31st Dec), including in house entertainment shows, live music, mini disco, professional shows and quizzes. In reality – very limited information on notice boards, went to the 9pm evening entertainment only twice in the week, and found that as it was in a central area, not big enough for the three hotels. There were only a few picnic tables to sit on and was informed that the All inclusive service was not available at the evening entertainment. The stage was tiny, the shows very small and Amateurish. All around the area was amusements and other children entertainment and food, that is not included in the all inclusive. • Mini golf and bowling, not included in the all inclusive • Spa facilities – not included in the all inclusive. Overall, loved Gran Canaria and will be back, but not to this hotel.

I never write reviews but after worrying about reading other reviews before I travelled I felt the need to & I’m currently here now. The hotel ticks all the boxes, it’s the smaller hotel in the complex but that’s perfect as it means less people. The whole complex is great, I can’t understand what people are moaning about. The water park is included, the beach is pleasant & both a short nice walk away. The shops have everything you need. The staff are friendly, the hotel is constantly cleaned. The food is absolutely fine, it’s good all Inclusive food- fish, meat, rice, potatoes, salad bar etc breakfast is great it’s the usual European all inclusive.I paid for a cheap get away and got far more value than what I paid for. The reviews do this hotel no justice - if reading reviews Do not worry it literally ticks all the boxes for a fun filled sun get away. I’ve stayed in 5 star resorts but paid 5 star money. This hotel gives you far more stars for the price you pay. People who are leaving bad reviews clearly don’t travel much or are deluded! Fab clean hotel, food all good…complex with slides & beach is perfect, spa area lovely and you can use it again a short stroll away. Book this little gem it superseded our expectations. A jet 2 holiday cheap & blooming cheerful! Enjoy

So to begin the good points, the staff at the hotel were great, polite and helpful, the cleaners are great, every day they cleaned our room, can not fault them. Now the not so good, I agree with the reviews this is not a 4 star hotel, it may have been 10 years ago but not now, the food is ok, yes it can be cold a lot of the time, this maybe due to the work stations not keeping the food warm enough. The photos you see on Tripadvisor are 10 years old, well out of date, the hotel needs a major overhaul. There is no entertainment in the hotel is all outside in the shared area with the other hotels. The view from all the rooms is a picturesque view of a half built hotel. The water park is looking old and warn, and the supermarket over prices items, example, Lays crisp were €1 cheaper in Morgan supermarket than the one here for the same size bag. For kids the area didn’t come alive until after 6pm, unless your going on trips there is only really the water park to use during the day, beware it is saltwater, my son only went once as he didn’t like it.

Not what i was expecting.First the bad bits. 😕. The hotel is dated and needs money spending on it .It's definitely not 4 star as advertised. The rooms are dated and look tired .The food was cold mostly and not much of a choice . The pool area is in need of maintenance with loose pool ladders and sunken and raised drains. The lift down to the area which leads you to the area of outside arena wasn't working for 3 day's then repaired and broke again after a day . Now the good bits. The staff are very friendly and the hotel is clean no problem there. And just 1 more thing I am not blaming the chef's in the kitchen for the choice food they can only work with the tools they are given that is down to management but they are responsible for putting the food out piping hot not like warm .

The hotel is located in a small town, that consists of mostly hotels. The hotel itself is great with friendly helpful staff and nice food. The nearby water park is fun and has sea water instead of chlorine water. The only problems I had on my entire holiday were caused by TUI the tour operators, my booking was messed up, but the staff in the hotel helped out and made sure I still got a room and was able to have a holiday