Alua Helios Bay

Excellent service and amazing food. I highly recommend this place!

You have all you want for eate and drink.The only minus îs that you have to pay for the seif key

It was a quiet beautiful place. The staff in the lobby was very kind and helpful, but the waiters didn't smile even when we thanked them. They felt kind of cold and distant. The food wasn't very good. It was pretty much the same foods every day for two weeks. My mother who I travelled with is a vegeterian and there wasn't really any food for her. We even spoke to the restaurant manager about it, she was not willing to take the feedback and didn't really do anything about it. She wasn't very understanding about the fact my mother pretty much only ate the same cold salad for two weeks. I wouldn't recommend it to someone who is a vegeterian. The hotel was beautiful. And our room really pretty. There wasn't much activities. The sunbeds that are on the beach did not include to the price. So that was disappointing. I wouldn't go again, but it was a beautiful quiet place. Maybe more suitable for families with children.

We had a wonderful stay and we will definitely come back with pleasure! The room was very spacious, with a nice balcony equipped with a drying rack, two chairs and a table, as well as an ashtray. The bathroom was large, clean, with fresh towels and beach towels provided. The food was excellent and the drinks were very good. The pools were clean and well maintained: there is a children’s pool, a jacuzzi, and a main pool with a depth between 0.6 m and 1.20 m. There is also a separate pool area with slides specially designed for very small children, which was a great choice for families. The staff was very kind and helpful, including the cleaning team. There are also activities like billiards, aqua gym and other entertainment options. The beach is only 1 minute away, although there are no sunbeds available. Regarding entertainment, there was a short dance performance in the morning and aqua gym activities. During our 7-day stay, we only had one evening with an outdoor disco and another evening indoors with some live singing. A very nice service is that if you have a late departure, you can use a room to shower and change before leaving. Overall, we had a great experience, everything was clean, organized, and well taken care of. Verry quiet zone!Thank you for everything! We will return with pleasure!

The hotel was very clean & excellent facilities,food was good choice every day. The staff were very helpful throughout our stay the only slight downside was there were no sunbeds belonging to the hotel on beach.