Alua Sunny Beach Resort & Spa

Good staff food average facillaties average

We had an amazing stay at this hotel! The food was absolutely excellent — fresh, delicious, and with plenty of variety every day. The room was luxurious, spotless, and very comfortable, with beautiful decor and everything we needed for a perfect holiday. The staff were friendly and professional, and the overall atmosphere was relaxing and elegant. We truly enjoyed every moment and would definitely come back. Highly recommended! ⭐⭐⭐⭐⭐

Amazing friendly staff lovely food and clean spacious rooms

Just arrived back after spending 1 week at this Hotel. After reading some of the reviews I was a little nervous of what to expect. But I can honestly say I cannot it. I travelled with just my daughter. We were made to feel very safe and welcome from the time we checked in. Reception were always pleasant and helpful. The room itself was gorgeous lots of space and a large balcony. The mini fridge and coffees are not automatically refilled but you just ask at reception and housekeeping will bring them up. The restaurants were ok, good selection of food. Be careful if you have allergies as labels get moved round and there is a high risk of cross contamination due to other guests using the same serving spoons, but mention to the staff waiting staff and they are more than willing to help. The bar was great had no issues, a little slow maybe but understandable with the amount of guests, again very friendly and felt very sorry for them a few times with the abuse they were getting from a few guests. Pools look lovely plenty of seats, but this was the only negative, they were freezing, absolutely baltic, as they are not heated. That would be my only suggestion please heat those pools!! The location of this hotel is also perfect away from the strip but only about a 10 minute walk away.

Just home from an amazing week here with my two kids, aged 5 and 9 and we had the best time! The room was spotless, spacious, and the bed was incredibly comfortable — plus we had a lovely sea view. My kids absolutely loved the splash zone. The water was a little chilly at first, but once you’re in, you soon warm up they loved the slides! The indoor pool was fantastic too, especially as it was lovely and warm. The evening entertainment was really enjoyable and finished at a good time for families. The entertainment and kids’ club staff were all so friendly and engaging — they always made an effort to chat and get everyone involved in games and activities. We also couldn’t fault the food. There was a huge variety every day, from salads and cured meats to chicken, beef, pizza, chips, and plenty of tasty desserts. The ice cream cones were a big hit with the kids too! I would highly recommend this hotel for families. Honestly, I don’t have a single negative thing to say — apart from being sad to be back in the UK! 🤣