Papagayo Beach Hotel

A truly meaningful and beautiful stay. Five nights at Papagayo Beach Hotel , where the service was outstanding and the staff incredibly kind and caring. So many surprises, so much love in every detail… I’d love to do this again. ✨

We did our research and decided to spend our 32nd wedding anniversary in Curacao!!! Glad we did!! We had a fantastic time. The Papagayo Beach Hotel was fantastic!! We made reservations through priceline.com. When we arrived, we had a rental car available at the airport and drove the short distance to the Papagayo Hotel. We were greeted by 3 friendly front desk staff. KAYLA took care of us; she went above and beyond for us. She made sure to explain all the amenities to us, escorted us to our lovely room, and surprised us with a bottle of champagne, glasses and a fruit tray to help us celebrate our milestone. Our room overlooked the beach cabanas, the saltwater pool and the Caribbean Sea! KAYLA and the 2 other front desk staff (sorry cannot remember their names during our stay from 4/19/26 to 4/26/26) were most helpful in steering us towards local restaurants serving delicious island foods and various adventures on the island, as we had many pleasant conversations with each of them about life on the island. We appreciated meeting NORMAN, the maintenance man that opened the safe for us, as the safe would not open properly. We appreciated the housekeeping staff who maintained a fresh, clean room for us while there. The Hotel was very clean and safe. The island of Curacao was very safe, as Americans we never felt unsafe there. We thoroughly enjoyed our trip to Curacao! If you are planning a trip to Curacao, please consider staying at the Papgayo Hotel and tell KAYLA and crew that the Waddy's said Shalom! Until we meet again in Curacao, thank you Papagayo Hotel staff for making our stay most comfortable and memorable. I hope that you all get rewarded for the work you do, you all deserve it!

My wife and I had a wonderful time staying at Papagayo Beach Hotel, thoroughly enjoying all the amenities as well as the friendly and helpful staff who were always available to assist us.

- The Jan Thiel beach "boardwalk" is very nice and has a good vibe - In Jan Thiel, there is no beach space to put your towel down and relax on the sand. They took every square inch to put lounge chairs -- that it is even hard to walk...they will nickel and dime you to death. - The restaurants where ok but pricey (very). The Papagayo Hotel - It was a nice setup - the super market next to it is a great convenience - The room maintenance/cleaning service SUCKED!!! a lot. - we had to call for: *The safe not being attached to anything.... *The remote missing *AC not remaining at the right temp *They did not clean the room 3 days arguing that they had to clean the rooms for other guests/new check ins and then will clean ours....well it took a few walks to the front desk as we were running out of towels. As a favor to us, they let us stay an extra hour after check out....big deal!

We checked in today and unfortunately our experience so far has been disappointing. During check in, we were not informed that a $500 hold was required on our card in order to charge items to the room. We would have happily done this had it been explained to us at the time, but it was never mentioned. Later, after returning from the beach club, we discovered that none of the outlets in the room accommodate American plugs. When I called the front desk to ask if an adapter was available, I was told by Kayla they did not have any. I asked if a note could be made so we could receive one if any became available, since my phone was about to die, but the front desk agent informed me that this could not be done and said we should have read this information on the website. She said all we could do was call again at 7am and see what they could do. The interaction felt dismissive and not in line with the level of hospitality we expected. Small issues can happen anywhere, but how they are handled makes a big difference. Unfortunately, this left us feeling frustrated and not very excited about the rest of our stay.