Reef Oasis Blue Bay Resort & Spa

Well having just returned from 11 nights at the wonderful Reef Oasis Blue bay I feel I need to give my verdict on this amazing place. My partner and I have been here twice before around 12 years ago and yes it was a nice place then but this time we were shocked how much better it had become. I can be quite a fussy eater after 2 or 3 days but this time around I was finding something different and delicious everyday. The Sunset court restaurant was so relaxed,also the Sea Breeze was amazing with beautiful views over the sea. The main buffet Restaurant Bay View was also top notch food but could get quite busy being the main restaurant All the staff in every restaurant were fantastic and friendly. The a la carte restaurants were also very nice,Fisherman's,la romantique(French) But the best for us was the Italian Al Dante. Food was amazing and the staff even better. Our waiter for the night was named( Ashley Cole)...thats what he told us..🤣 His sense of humour was outstanding making our night one to remember. We spent our days relaxing around the adults only pool...Well what can we say about this pool/Bar,Id honestly say we have never felt so at home than being in the company of these guys from day one I was met by Hossam the main pool guy,he sorted us towels and beds in super quick time he was charming,funny and made our stay here perfect. Not just Hossam but the guys who work along side are also so nice and polite. These guys never stop all day making sure everything is perfect from sorting towels and beds to making sure everything is clean and tidy. Which it always is.. Nothing is a problem.... Another shout out is the guys behind the bar serving and running drinks up and down the pool all day..Again funny,polite great guys. The Relax pool has a absolute great team there. Definitely gets our Golden buzzer award. We will definitely be returning next year and hope to be seeing some familiar faces. Reef Oasis just keep doing what your doing. Brilliant 👏 👏 👏

Excellent holiday once again at this fantastic resort, stayed here last year and decided to go back and it was just as good as we remembered it. Hotel room was spotless and cleaned everyday to a great standard, pools are also gleaming with the bar staff, life guards and waiters all a joy to interac5 with, nothing is ever to much trouble and all beaming with smiles. The resort reef is incredible and definitely my happy place!! Looks like we're booking again for next year and u can't wait..thankyou for a great holiday once again..

I would especially like to highlight the outstanding support and professionalism of the Restaurant assistant Manager F&B "Ashraf Ramadan Ali Mohamed" and assistant Manger of Rooms " Reda Alam El Din" Manager. Their intervention truly made a difference during my stay. Their attentiveness, availability, responsiveness, and ability to find effective solutions demonstrate a genuine commitment to guest satisfaction. In my opinion, these two managers are a real asset to Reef Oasis and an important part of the hotel’s success. Their professionalism, dedication, and presence make a real difference and reflect positively on the entire establishment. I sincerely thank both of them for their efforts and for turning challenging situations into a much more positive experience. Keep up the excellent work — Reef Oasis is lucky to have such

Leaving a review for this years holiday and noticed i never saved last years holiday review. We had a week here in the summer. The hotel was lovely. It’s very big which makes it fell less crowded. We had two rooms which were large and very comfy. Couldn’t fault the rooms. There is a small little shuttle bus that ran around the site if you didn’t feel like walking. Two pools, the main is busier and for families. The smaller is for adults where we spent out time. Normally at the pool by 9 so no issues getting a subbed at the time. Drinks brought to sun bed by staff who were all very helpful. The main pool was busier and had to be early. Could use a few more umbrella’s. Sorry to say we didn’t to down to the beech. Food was good, dinner was pretty much repeated but fair selection to pick from. We pretty much chilled for a week which was our plan. Shops on site but expensive. Small water park which was fun and no long waits. We had a nice holiday and worth a visit. Staff very keen to help worth a small tip now and then.

We stayed a week with our two teenagers and had a genuinely lovely family holiday, though a few issues brought our rating down. The house reef is the standout feature — incredible snorkelling right from the beach with brilliant marine life. The gardens are beautiful and well-kept, there are great pools and water slides, and golf carts make getting around easy in the heat. The buffet had plenty of choice, staff were friendly and helpful, and rooms were cleaned to a high standard daily. That said, the rooms themselves are clean but dated and overdue a refurb. The cocktail offering was underwhelming for an all-inclusive — no frozen cocktails, drinks served in small plastic cups. Our biggest disappointment was the spa: our teenage daughter's haircut went badly wrong, and we had to step in and ask them to stop as it was clear they were making a mess of it. She was left with an uneven, horrendous cut, and it became clear they didn't actually have a qualified hairdresser on staff, despite pushing the service hard. In general, spa staff were constantly approaching guests to sell treatments, which combined with this incident made the whole spa feel more like a sales operation than a luxury experience. They apologised, waived the charge, and offered to bring in an external "professional" to fix it, but by that point we'd lost all faith and didn't want to risk it again — especially knowing the staff were aware all along that the original hairdresser wasn't qualified. It was only after we raised this with our TUI representative that management agreed to cover the taxi so we could sort it ourselves in town — the spa itself didn't contribute to the cost of correcting it. We also had a confusing mix-up over billiards charges — not about the money, just the lack of clarity, and how it was handled when raised. We loved the reef, grounds, pools and staff, but the dated rooms and a couple of service missteps held us back from a higher rating. With some investment, this resort has real potential to be a fantastic family destination.