HD Parque Cristobal Gran Canaria

We came as a family of 4 adults, a 3 year old and 12 year old. A great resort for families. Everywhere very clean and tidy. Accommodation really lovely and housekeeping staff very efficient and friendly. Food choices were exceptional. Staff in all areas were helpful and friendly and I honestly don’t have any negative comments to make - as everyone and everything was great.

This is a wonderful complex, so well laid out, clean, great facilities and friendly and professional staff all round. It is primarily a family based hotel, so bear that in mind if you are travelling without kids, although it is neither noisy or out of control! The bungalows are terrific, best accommodation we've been in for a good few years. We went half board which was perfect for us. Food is terrific, with loads of options. If returning to Gran Canaria we wouldn't hesitate in booking again.

A fantastic holiday! Excellent entertainment team and friendly staff. Very welcoming… special shout out to Fabio.

Fabio was a fantastic entertainer

Spent a week here from late June (3 adults, 2 teens) in the Emblem Bungalows. Overall, a good stay with enough positives to make us return, though a few things could be tweaked. The Positives: Rooms: Good size with a great double shower. Being allowed to keep our room until our late afternoon transfer was a fantastic end to the trip. Perks: Daily fridge restocks with drinks were a nice touch. (Note: Advertised 'Rituals' products were only handwash, and the free daily sun cream felt like goose fat, so we gave it a miss). Pools: Clean, large, and a decent temperature. Never too busy, making it easy to grab a sunbed at 9am or later. Location: Great base. The Yumbo Centre is good day or night for shops and drinks. The Maspalomas seafront near the lighthouse is a nice, higher-end area, and Puerto de Mogan on market day is a beautiful must-visit. The Not-So-Good: Food: Usually lukewarm and repetitive. Lunch and dinner felt like a case of “that will do” rather than being excited to try things. Breakfast was much better. Entertainment: Very sparse. The sports court is decent, but there are no planned daytime activities for adults (like football). Evening entertainment is geared towards little ones, leaving teens and adults with little to do. Sports Bar: Watched the World Cup here. Unfortunately, there is no A/C, most of the smaller screens were turned off (leaving us straining to see the main screen), and they kept the Spanish commentary on for the England game despite having English channels available. Summary: We always found something to enjoy and would come back again, but improving the food temperatures and adult entertainment would make a big difference.