HD Parque Cristobal Gran Canaria

Our stay was amazing from start to finish. We had two bungalows, adult children in one, Mum and Dad in the other. This gave us an amazing amount of space as four adults but allowed us to socialise (and sun bake) on the front terrace. The rooms were kept really clean and had good facilities. The staff at Parc Cristóbal were fantastic, very friendly, helpful and chatty. The food was great and a varied selection of drinks with our all inclusive. Food was well labelled for allergens but there could have been a few more gluten free options (pasta or bread). We had a great week as a family and will definitely return in the future.

HD Parque Cristóbal is widely known as a family hotel, don’t let that deter you if you are travelling as a couple. My partner and I chose this resort to celebrate our anniversary, and it exceeded our expectations. The resort layout does a fantastic job of catering to different needs; while one pool is heavily focused on kids' activities, we spent our time by the picnic restaurant and bar pool, which offered a very chilled, relaxing vibe perfect for couples. Location The resort is fantastic, central location right in the heart of Playa del Inglés. It sits in a nice, bustling area but maintains its own peaceful footprint. The beach is only a short, pleasant walk away—it took us about 15 minutes to get our feet in the sand. The Bungalows & Amenities Rooms: The low-rise bungalow style gives the property a village-like feel rather than a sterile hotel atmosphere. The rooms are spacious, well-designed, and offer a great sense of privacy with their own outdoor terrace spaces. Not having to get a lift to the 6th/7th floor every night and morning is great! Amenities: With multiple pools, fitness options (which could be better but as a family based hotel i can fully understand the reason for a limited gym) The separation of the pool areas is a massive plus, ensuring adults can find a quiet pocket to relax. Cleanliness & Noise Level: The entire complex is exceptionally well-maintained and kept very clean. Despite the presence of many families, noise levels were never an issue for us, especially around the quieter pool area and inside the bungalows at night. Service & The Emblem Experience The service here is what truly elevated our anniversary stay from good to unforgettable. We opted for the Emblem package, and it was worth every penny. Guest Experience: A massive, heartfelt thank you to Eva Santana, the Guest Experience Manager. She was absolutely amazing and incredibly helpful when it came to coordinating a special anniversary surprise for my partner. Her attention to detail made our celebration feel incredibly personal. Emblem Restaurant: The premium experience extended into the dining room. The staff at the private Emblem Restaurant are exceptionally attentive, professional, and go out of their way to ensure you have an amazing meal every single time you sit down. Verdict: An excellent choice in Playa del Inglés. It perfectly balances high-energy fun for kids with peaceful, laid-back spaces for couples looking to celebrate a special occasion or just for a nice break away.

Here at the moment and have to say it's by far the nicest place I have stayed. Was worried over some of the reviews but cannot fault anything. The breakfast lunch dinner is amazing. The only negative would be the snack bar but with the nice lunch you would not mind. We went emblem and the little touches make such a difference, chocolate for the kids, mini bar restocked daily. Animation team make such an effort. Only on day 3 but will definitely return. There is a free shuttle to the beach but it's only 20 mins walk so walked to get our bearings(4 and 9 Yr old) and it's actually fine. No sunbed wars and such a great atmosphere around the complex. Highly recommend

This is our second time visiting this amazing hotel and it did not disappoint! A well thought out family hotel with excellent spacious bungalows and a great all inclusive offering! We took our 7 month old and 3 year old and it suited them perfectly. Plenty of pools, entertainment and play areas. We were really impressed with the buffet rotation and themed nights and the drink selection was really good and readily available! The animation team were great, special shout out to Angel for all of his fun activities and still running a zumba session when I was the only person to join! Extras like the free bus down to the beach each day really make this feel like a high quality resort suited perfectly to families. The only couple of niggles for us when we were there they were doing maintenence in the splash pool for 3 days of it (we went the week before half term). It would have been nice to know about this in advance so we could have decided whether to come a different week. Also we'd love the evening buffet to start at 6pm as our 3 year old was nearly falling asleep in his dinner. Overall though, we were thoroughly impressed and really enjoyed our holiday!

Family holiday with toddlers aged 1 and 2 and grandparents. The resort is great for the swimming and rooms - absolutely brilliant the bungalows. One of the things I most look forward to on holidays is the food - by my standards, it is very average (I want to say below average). For the kids, it is great - good variety. Staff are lovely. There is no service with any meal for drinks which we are used to at other resorts. DO not go here if you are not a family because when we were there, it was just families with children under 5. I don't think I saw anyone without. The hotel grounds are well looked after, very clean - same for the dining areas. Cleaning in the rooms was a joke. We didn't hear any noise at night. Location is great. Local beach is okay.