Baobab Beach Resort & Spa

Baobab has always been my to go sea side resort. The Jambo Team are amazing and the food is fantastic. The views are also very good and you get a massage close to the ocean. I noted just a few things housekeeping can do better but we enjoyed our stay

Baobab exceeded our expectations. It’s an amazing hotel, in a beautiful location. The staff are so friendly, the food is amazing and the entertainment was fantastic. Our teen children begged us to extend our stay. Special thanks to everyone who made our stay so memorable, especially Sule who came to say goodbye to us. We look forward to visiting again very soon.

A lovely hotel with very pleasant staff. Plenty for teenagers to do including water polo, beach volleyball and beach soccer. The food was lovely and it was nice that there was a different theme for each evening. A small improvement, would be to have a few drinks in the mini bar as it was in the room but it was empty. We were concerned about the work being g done, but still plenty of things open and hardly knew they were there.

Our family had a wonderful 2-night stay at Baobab Beach Resort & Spa in Diani Beach! Traveling with our 1-year-old was made so much easier thanks to the incredible staff. A special thank you to Mejumaa, who went above and beyond by helping us clean up the many baby food messes with kindness and a smile. Your patience and care meant so much to our family. Another big thank you to Hamadi for crafting the best cocktails we enjoyed during our stay every drink was perfectly made and added to our relaxing vacation. The beautiful beachfront, delicious food, warm hospitality, and family-friendly atmosphere made this a memorable getaway. We truly felt welcomed and can't wait to visit again. Highly recommend for families visiting Diani!

Our stay at Baobab Resort got off to an extremely disappointing start. We arrived at around 10:30 a.m. and fully understood that official check-in might not be immediate. However, instead of being kept informed or offered any meaningful assistance, we were simply left waiting in the lobby until 1:00 p.m. with little communication. It gave the impression that guest experience was not a priority. The disappointment didn't end there. We were then allocated what appeared to be the last available room—right next to an active construction site. The constant noise completely defeated the purpose of booking a relaxing beach holiday. When we requested a room change, we were bluntly told the resort was fully booked, with no attempt to offer a solution or any gesture to make up for the inconvenience. It's difficult to understand why a room adjacent to ongoing construction would be assigned to guests when the resort is aware of the disturbance. At the very least, guests should be informed in advance or offered an alternative if one becomes available. For a resort that markets itself as a premium holiday destination, this level of service and consideration is simply unacceptable. First impressions matter, and ours was one of poor planning, poor communication, and complete disregard for guest comfort. Unfortunately, this experience fell far below expectations, and I would think twice before returning or recommending the resort to others.