Kenya Bay Beach

Lovely experience, amazing staff, good hospitality

It was a wonderful Experience and feels safe and Home❤️🙏

Location is good with good access to beach Rooms are clean very dated but clean Luckily the staff make this place I don’t mean management Firstly when we arrived we was horrified to see pool dry and dug up We was not aware of this Now to the second Very small pool we noticed it was filthy but on the second day we went on sarfari come back after a couple of days and pool was still dirty following morning pool guy vacuuming the dirt of the bottom but no treatment so I seen we my own eyes the water had been filthy for at least 5 day this breeds germs I went to speak to someone in front desk they told me to come back at 10am to see a manger got there and no manger wanted to speak to me so got in touch with tui rep Franklin explained what was going on Also I mite add tiles was missing of the bottom of pool as well Franklin was in agreement the pool was not fit to get into/ not fit for purpose and moved us hotels immediately And while all this was going on still not one senior member of staff would speak to us even walked straight past us and drove away

Excellent one of the best places to visit in Mombasa.

Great service, great location looking forward to coming back!