Nomad Beach Resort

We visited the Nomad resort to celebrate our honeymoon and wasn't disappointed. The resort was beautiful, with plenty to do and a range of great food. What really made the stay special was the staff who were incredibly friendly and accommodating.

Thoughtfully decorated rooms and environment. Lots of space, great facilities. Food was very good and staff friendly and helpful. Beach bar a bit busy on weekends as open to public but it is separated from hotel facilities. Beautiful beach- big tidal reach but 30m beach left even at high tide and at low tide huge expanse. Beach sellers keen but not intrusive. Would recommend

to info, recruitment, info, jaques, Enoch, James, kirabomugume@gmail.com, tina, Poncho Jaques Vorster and Management Team I am writing to formally bring to your attention an extremely disappointing and unacceptable experience my my family and I had during our recent visit to Normads Restaurant. We have been loyal, repeat customers for the past several years, and as a family of seven visiting from Canada and Uganda, we have always valued the consistency and comfort your establishment once offered. It is precisely because of this long-standing relationship that the events of our visit were not only disheartening but deeply concerning. We were at your restaurant on **March 21st, 2026**, for a **5:00 PM reservation under the name Ruganda**. Upon being served, we were confronted with **a plethora—a full swarm—of flies** hovering around and settling directly on the food. The flies were so thick that even a blind person would have been able to count them. This level of infestation is a serious hygiene breach and entirely unacceptable for any dining establishment. The situation was so severe that we had no choice but to return the food, as it was impossible to use cutlery while simultaneously swatting flies away. We also observed a significant health and safety violation. As customers were leaving, the waitstaff were wiping down multiple tables using the **same cloth**, without rinsing it or using any disinfectant—no vinegar, no soap, no sanitizing spray. This practice poses a clear risk of cross‑contamination and falls far below basic food safety standards. What escalated the situation further was the conduct of the supervisor on duty. When we raised our concerns, her response was dismissive, unprofessional, and entirely unacceptable. She stated that flies are "expected as it is rain season," as though this justified the conditions. Instead of taking responsibility or offering any form of solution, she walked away mid‑conversation, leaving us feeling disregarded and disrespected. The nonchalant attitude displayed by both the supervisor and the waitstaff demonstrated a troubling lack of customer care, accountability, and respect for paying guests. This experience left us with a profoundly negative impression of your establishment. Please note that this email will also be shared on social media, as we believe it is important to protect other paying customers and raise awareness about the hygiene and service concerns we encountered. Your CCTV cameras should be able to strongly support our position and confirm the conditions we experienced. We expect that management will treat this matter with the seriousness it warrants and take immediate corrective action to address the hygiene lapses and customer service failures observed. Sincerely, Rug

Beautiful hotel on the nicest beach in Kenya. Upgraded to a very large beach room. Great service and amazing fish at the restaurant. Would recommend any time. No kite surfing at the hotel but 5 min walk from there, although very basic equipment and messy service

Super hotel, great rooms (we had 2 ocean view suites) , try to get the top floor as they have a spectacular balcony overlooking the ocean Food and service are great, beach very clean and we had great fun surfing the waves. Recommend the beach front restaurant. If you want to have an evening out , worth going to Sails which is nearby