Bahia Principe Explore Legend

The air conditioning in the main restaurants (Larimar and Le Gourmet) was broken. According to the staff, the problem has been going on for some time, but I trust the hotel's efficiency and believe it will be resolved soon; I will provide an update once it is fixed. That said, it offers good value for money, with very good food and attentive staff. I’ll be back soon! El aire acondicionado de los principales restaurantes (Larimar y Le Gourmet) estaba averiado. Según el personal, el problema persiste desde hace algún tiempo, pero confiando en la eficiencia del hotel, pronto se solucionará; en ese caso, volveré con información actualizada. Por lo demás, la relación calidad-precio es buena: comida excelente y personal atento. ¡Volveré pronto! Ar condicionado dos principais restaurantes (Larimar e Le Gourmet) ESTRAGADO. De acordo com os funcionários o problema persiste ha algum tempo, mas acreditando na eficiência do hotel, em breve o problema será solucionado; neste caso retornarei com informações atualizadas. Além disso, o custo benefício é válido, comida muito boa e funcionários atenciosos. Retornarei em breve!

2nd time here, came here 7 years ago when it was known as the Fantasia. The shows were much better and the service was much better. Unfortunately it has taken a dip since then. You have to beg to get your room cleaned and many days it was often just left. Same as replenishing the water and soft drinks in your fridge. Most days I had to go collect them myself. Shows on an evening that were once impressive very poor these days. The main restaurant “Larimar” was once well air conditioned now they save pennies and leave the doors open for all the mosquitos to come in instead. Won’t be going back, there are better places to be had for the money

We stayed atbl the Amber Adults only resort. The resort is very well maintained with great amenities. We loved our swim out room for a more laid back pool experience. The staff is amazing. Our room was kept very clean and everyone was super friendly from housekeeping staff, to restaurant staff, to guest experience, and reception. Our room was located close to both the pool and beach making it very convenient. The Palmyra buffet was excellent with a wide variety of options. We also enjoyed Taino, Thali, and Yurta. We weren't crazy about Rodizio (very tough cuts of meat.) I wish there was more entertainment at Ambar in the evening. One of our party has some mobility issues so taking the tram to the Village was a chore. It would be nice to have some shaded areas in the pool; maybe stretch sails over some sections. Unfortunately the sargassum made it impossible to enjoy the beach other than lounging in the breeze off the water. Some resorts seemed to have better clean up methods based on information shared from guests. My biggest complaint is the outside vendors they allow to come onto the beachfront property to sell their goods and services. It was a constant barrage and some didn't want to take a polite no thank you for an answer. Overall a great stay but its a shame the beach isn't cleaner and more relaxing.

Bahia Principe Legend is great for kids and family. There are tones of activities, restaurants, bars pools that you can use through out all 5 Bahia resorts. All the staffs are very friendly but We would like to especially thank Francisco from the front desk who was very helpful from the beginning. We will definitely come back and recommend to our friends. Drinks at the Bars could be little less sweet.

My husband and I first visited Bahia Principe Punta Cana in 2019 for our honeymoon and absolutely loved it. We always said that once we had a child, we would return and stay at the Fantasia hotel, as it seemed perfect for families with castles, water parks, and wonderful shows. Sadly, our recent 14‑day trip has been very disappointing. By day 7 my little boy was already bored and asking to go home. The water parks are nice for a couple of hours but quickly become repetitive. The kids’ club is entirely in Spanish, so he hasn’t been able to enjoy it, and food options for children are very limited. Service has been poor throughout. I’ve had to complain twice because room attendants failed to replenish basics like coffee and water, and staff have often been rude. The only time we’ve received decent service is when tipping or paying extra for wine. The concierge also seems more focused on upselling than helping. The hotel itself is in desperate need of refurbishment, every table we sat at was wobbly, and overall the facilities feel tired. This was not the family holiday we envisioned. I would not recommend staying at the Explore Legend (formerly Fantasia). If you are considering Bahia Principe, the main Punta Cana hotel has been recently upgraded and offers a much nicer atmosphere.