Club Mermaid Village

The hotel is actually beautiful, the food was lovely but kids struggled a bit as they are very picky. The staff are so nice very pleasant and curtious. Ahmat and sehymus were fabulous extremely helpful and never let you carry your own drinks, they were so much fun and interacted with us a lot. 10/10 stars for them both. The swimming pools were lovely lots of entertainment during the day however I feel the night time is a little too quiet for what we are used to. The shuttle to.the beach goes multiple times a day. We didnt go to the beach as we found the weather extremely hot haha and we are not used to it. The little shopping centre is just a 10 min walk or you can use the little shop in the hotel. People were very friendly and helpful I would deffo come back but id have to choose a cooler time if that's possible. Overall we had a fab time

Lovely hotel staff are very pleasant shuttle to take you to the beach food was delicious especially the grilled turkey. Staff go above and beyond for you had extremely pleasent experience and the hotel staff were great eapecially sehymus and ahmat. 5 stars to both members of staff!!! Would highly recommend

We got the small room though we paid for double room but they didn’t change the room. Finally we got the bigger room after two days. Rooms are dirty and cleaning is poor. Don’t recommend this hotel.

It was such a good stay staff was lovely thanks to Seyhmus he was kind always getting us drinks and saving us a table for dinner, Rion kind, quick helping and just amazing all round, Hasan, Emre and Hamit and many others. Food was nice but not the best as not a lot of options for kids and picky eaters but the drinks were good. Room was nice a bit of a bad draining shower but I would definitely come again. Private beach was very nice and the shops were also very close and the shop on site was amazing cheap drinks wide variety of clothes and bag. The rooms were very clean so was the pool area and restaurant. The atmosphere was amazing great entertainment, music playing everyday mini disco was very fun

We are a British family of 7 that came to this hotel for 10 nights all inclusive. Food : Unfortunately we spent more than half of that time eating out and skipped breakfast most days. The food offerings were rather “niche” and repetitive and I would say were geared more towards Eastern European tastes, which is partly understandable as the majority of the guests seemed to be from this region. Examples of food offerings were “sheep trotter soup”, “heart wraps”, “beef tongue”, peas in some kind of milky stew and lot of other unidentifiable stew type foods. Even the scrambled eggs were mixed with vegetables. One night there were turkey steaks on offer that looked like some kind of liver and I couldn’t actually cut into it. Needless to say I decided not to eat it. Lots of strange looking food and cheeses etc without any kind of label on them, so a bit of a gamble. The majority of our party ate chips and bread and cold pasta and tomato sauce. Lots of the food offerings were cold, including the chicken soup and rice dishes. Even the cake offerings were 90% blancmange type desserts with most of them topped with coconut and some of the cakes had an awful hard rice like texture. On top of the awful food 4 out of 7 of our party had diarrhoea for 2-3 days which is why they resorted to bread and chips for the remainder of the holiday. Location: quite a way out from the centre of Alanya which will cost you around €35 in a taxi one way. Nothing around the hotel in the way of bars or restaurants. Fortunately some bars/restaurants will offer a free transfer to and from the hotel which was helpful but again food choices were similar in these restaurants but definitely better than the hotel. Hotel: rooms not as nice as the pictures lead you to believe and our wardrobe doors and balcony screen kept breaking and coming off the runners. Amazing shower though. Maids kept only leaving 2 fresh towels despite having 4 of us in the room. Disappointing that you have to pay extra to use the safe and WiFi. Pool areas nice and plenty of sunbeds but you have to get down early if you want a good spot. Ice cream only available between 3 and 4 which created long queues Overall spent a lot more money than we would’ve hoped due to disappointing food and extra costs but tried to make the most of the nice pool areas. Location not great and wouldn’t recommend for British families with children but only because of food and location