Selectum Family Resort Side

Another lovely stay at this hotel. Just a quick note to say a huge thank you for the cleaning staff at the Lake Villas, especially Sumeyye for an excellent job looking after us on our holiday. Great work!! Thank You!! We stayed in room 8106 which was perfectly located for everything we needed.

Ayfer a very good person she helped us alot Very nice person

The hotel itself is beautiful, the beach and sea are absolutely stunning, and we also really enjoyed the food. Unfortunately, the biggest disappointment is the service. The service is honestly very poor. It often feels like you only get proper attention if you give a tip. We stayed in other hotels before this one, and the difference was huge. There, the staff regularly came to our table during lunch and dinner, brought us water, checked if we needed anything, and generally paid attention to the guests. Here, the staff simply walk past you without even looking at you, even when they are not busy. The service at the bar is even worse. You can be standing there waiting for a drink while other people come later and are served before you. You can easily end up waiting another 20 minutes, while the staff seem completely uninterested. It really feels like guests are being ignored unless they are Turkish or are giving tips. There are also a lot of Turkish guests here, and unfortunately it feels like almost everything is focused on them. The service, seating areas and restaurants often seem to revolve around Turkish guests, while other guests are left waiting or ignored. As a foreign guest, this can make you feel very unwelcome. The outdoor seating area also needs much more attention. There are constantly berries falling from the trees into our plates, and our clothes have been getting dirty because of them. In general, some areas of the hotel could use better cleaning and maintenance. There is quite a lot of mess and dirt around, and unfortunately there is also a strong unpleasant smell in many places. It is a shame because the hotel has so much potential. The location is beautiful, the sea is amazing, the beach is beautiful, and the food is good. But the service really needs significant improvement. For us, this has been by far the biggest negative aspect of our stay. I also want to add that it feels like the staff expect a tip for absolutely everything. Every time they do even the smallest thing for you, they smile at you and immediately seem to expect a tip. Honestly, it feels ridiculous — as if I haven’t already paid enough money for my holiday.

Location perfect. Atmosphere excelent Rooms good Clean perfect Value 🙌 Noice level not bad Service wonderfull

I spent a week with the family and had a great time. We had a room in a bungalow and it was in the middle of a forrest, very quiet and a private garden pool. It was very nice and relaxing.