Evabelle Napa Hotel Apartaments

we came to this hotel for a holiday with friends however we had to leave early due to circumstances i will explain. during our stay at the hotel we had over £2000 robbed collectively from us in valuables and cash. the only people who entered our room were cleaners who the hotel employ, when we reported this there was no help whatsoever and the other hotel staff made it clear they were in on it aswell. we had members of C.I.D come down where we filed official reports about our stolen items. after we left the hotel to stay somewhere else as we didn’t feel safe at all at the evabelle multiple other people come forward and told us about items they had stolen. local taxi men also informed us they knew about the cleaners being thieves and wanted us not to go back. a girl staying at the hotel also told us she saw the cleaners rob alchohol from a room and sell it to the bar inside the hotel. in all it was a horrible experience where we was on guard the whole time. the whole hotel are in on it and work together to rob you blind

Would not recommend at all had dogs with better manners than the staff also the Romanian cleaners took just about everything I had including the box a cornflakes I had left out for my breakfast would not recommend

Was the ideal location and place for us everything nearby, rooms are spacious which i like it as you feel more comfortable

My stay at Evabelle Hotel was one of the worst hotel experiences I've ever had. During my stay, I was robbed. Around €300 in cash was taken, along with a substantial amount of clothing, girls' jewellery, and an expensive watch. Losing so many personal belongings completely ruined what was supposed to be a relaxing holiday. What made the situation even more concerning was that the cleaners continued entering our room despite us having the "Do Not Disturb" sign displayed on the door. This made us feel that our privacy was not being respected at all. When we reported the theft to the hotel staff, they were extremely unhelpful and uncooperative. Instead of showing concern or taking the matter seriously, they offered very little assistance, which only added to our frustration and disappointment during an already stressful situation. I understand that hotels cannot always prevent theft, but guests should be able to trust that their rooms will be respected and that staff will respond professionally if something goes wrong. Unfortunately, that was not our experience at Evabelle Hotel. Based on what happened, I would not recommend staying here and would strongly advise others to keep all valuables secured and think carefully before booking.

Perfect stay we have been there 1st week of July, friendly staff and nice atmosphere clean rooms and nice pool