Pickalbatros White Beach Resort

Very good hotel ....friendly staff doing everything perfectly.

We just left the hotel and we were very happy during the holiday , very clean rooms, delicious food, I think it was like a paradise for us but of course we cannot spend time just eating and relax, we decided to go to Luxor for one day in a private tour and we found a local travel agent is called sheriff Egypt and we booked the tour and we didn't regret because this tour made sense of our holiday to see civilization and history, when we came back we wanted to extend our stay because we loved it but unfortunately we couldn't, that's why we left unhappy and we wanted to stay longer. But we will come back next year. Thank you

The hotel did not meet my expectations and, in my opinion, is somewhat overrated. I expected a higher standard of service and facilities for the price and reputation. While the food quality was generally good, the beverage selection and quality were disappointing. The staff in the restaurants were not particularly welcoming or attentive, which negatively affected the overall dining experience. Additionally, the à la carte restaurant was poorly organized and lacked professionalism. The hotel building and furnishings appear dated, with much of the furniture showing signs of age and wear. Another significant issue was the elevators; a large number were out of service during my stay, resulting in long wait times and inconvenience. Guests should also be aware that representatives selling excursions and activities can be quite persistent, which may detract from a relaxing holiday experience. The hotel may be well-suited for families with very young children (approximately 1–6 years old). However, for older children, couples, or adults seeking a more refined experience, I would not personally recommend it. Overall, my stay was disappointing, and I do not believe the hotel offers the level of quality its reputation suggests.

The positives: fantastic location with amazing views of the beach and easy access, wonderful swimming pool complex, good facilities, fabulous and hard working entertainment team. Friendly staff. Spacious room, very comfortable bed. Generally very clean. The not so good: buffet a bit disappointing. Very limited choice of fruit & salad (Alfredo much better but not open for lunch) and just found the main Culina restaurant a bit repetitive. Also not the best outside dining space compared to others we’ve been to. Drinks were disappointing - cocktails & included spirits very limited. No Prosecco or cava in the all inclusive which I’ve not experienced before at a five star. Sunbeds are not great - only 2 settings (though the seafront sofas are lovely & very popular). Paid extra for deluxe garden view room, but our view was of buildings & caravan roofs. Room itself was nice & spacious, but parts of the bathroom looked a bit in need of maintenance (grey stains in loo, rotting wood at bottom of doorframe - fridge cupboard door was hanging off when we arrived (though they did fix this quickly when we reported). No milk in room for tea or coffee. No ironing board. Just missing some of the touches I’d expect for a 5 star which was a shame as it was otherwise a really lovely hotel.

Fantastic staff and food. Plenty of pools and sun beds. The animation team were great especially Hamza who was always friendly and fun.