GRECOTEL Creta Palace

We had a great 1 week stay at the Creta Palace (family of 5). The hotel facilities are beautiful, the attention to detail is very high. Highlights: The beach, food & cocktails & restaurants, waterpark, Tennis court, gym, service Tips: Reserve the restaurants one or two weeks ahead of arrival. The Lux me package is great. Agreco Farm is highly recommended if you like real Greek food. Improvements suggested: Renovation of bungalows (Nespresso machine was not connected as no plug close by, bathrooms dated) Not every employee was aware that the Lux me package is valid until 5pm on departure day Overall a great resort for a family holiday. The staff is going above and beyond in particular Ridi, Elonie and Manolis. Joy, Ardonis and Heraklis were very helpful and entertaining in the indoor and outdoor gym / darts. The hotel manager Dimitrios did an outstanding job.

Another Wonderful Stay at Grecotel Creta Palace Once again, we had an absolutely amazing stay at the Grecotel Creta Palace. From the moment we arrived, we felt genuinely welcomed, valued and cared for. The hotel’s attention to detail is exceptional, but what truly makes this place so special is its incredible team. From reception and housekeeping to the restaurants, café and beach bar, every member of staff was warm, professional, friendly and attentive. The food was excellent, the service outstanding, and everyone went above and beyond to make us feel welcome and at home. The management should be incredibly proud of such a fantastic team. The beach is simply stunning, with beautiful, clean sand and crystal-clear waters, and we spent most of our days there enjoying the wonderful atmosphere. The beach bar was superb, with another fantastic team who always made us feel so welcome. A very special mention must also go to the Atelier on the beach, where we spent many happy hours admiring Paris’s artwork, chatting and creating our own pieces. It was a truly lovely experience. Overall, the Grecotel Creta Palace continues to be a truly special place for us. The warmth, care and genuine hospitality of everyone make us feel appreciated and important every time we visit. Thank you to the entire team for yet another unforgettable stay—we cannot wait to return! Matteo & Androulla July 2026

An unforgettable experience for our party of six! Traveling in a large group can sometimes be challenging, but this hotel managed everything seamlessly. The staff provided stellar service and accommodated every single request we had with genuine warmth. We enjoyed incredible meals and left feeling completely refreshed. Waterpark is the highlight of resort. We want to give a special thanks to Ilias at reception for making us feel so welcome , additional I would like to congratulate Manos and the whole beach bar team for the amazing cocktails and the spotless Service. We are already looking forward to our next visit!

We were incredibly lucky to be given a day pass at Grecotel Creta Palace, and honestly, it completely blew us away. What a beautiful hotel, and what an incredibly warm and welcoming team. A huge thank you to Manolis and the beach bar team, who went out of their way to make our day so memorable. From showing us around to making sure we felt completely welcome, their hospitality was exceptional. The new water park was the highlight for the children…so much fun and, in our opinion, absolutely worth the price of a stay in itself! We also have to mention Lucas, who was one of the kindest and most helpful members of the team we met. His knowledge, enthusiasm and willingness to help really stood out. He is a real asset to the hotel. There is so much for children to enjoy, but what we particularly loved was the sense of Cretan character throughout the resort. The on-site farm, where local produce is grown, is such a lovely touch and gives the whole experience a wonderful sense of place. Lunch was another highlight. Marcos and his team were extraordinary — attentive without ever being intrusive, incredibly welcoming and so wonderful with our children. The local wines and food made it feel like a genuinely special Cretan experience rather than simply a hotel lunch. And then there are the pools… so much choice! There were plenty of sunbeds and beautifully designed spaces, with that extra five-star touch that makes a real difference. Even on a busy August day, the resort feels spacious and relaxed, rather than crowded or overwhelming. We arrived for a day pass and left genuinely wishing we were staying longer. Thank you to everyone at Creta Palace for making us feel so welcome. We had an absolutely wonderful day and would love to return. ❤️🇬🇷

Had a wonderful stay at the Grecotel Palace Hotel. The grounds are beautiful and well maintained, the atmosphere is relaxing, and the staff are consistently friendly and welcoming. We really enjoyed our time here. The sandy beach is ok, but a but pebbly, so beach shoes may be useful. If you plan to dine at the à la carte restaurants rather than the buffet, we recommend booking early during your stay to avoid disappointment. The rooftop bar is particularly pleasant and offers an amazing spot to watch the sunset. We also loved the reconstructed village square, which is beautifully designed and tastefully decorated. Overall, a lovely hotel with a great atmosphere and plenty to enjoy.