Kalithea Horizon Royal

If you are German it’s the hotel for you… if you are from UK then you are ignored and spoken to like you are an idiot. Reception staff rude, told because I said it was unacceptable that I couldn’t have a late check out room and I found that disappointing I was talking to them disrespectfully! I wasn’t , I just said in a nice calm manner that I thought it was. Food ok, seriously there is a fly issue as they are everywhere , and I mean everywhere! Smells of sewage and place is run down. Please avoid if you can, apart from that beach area is beautiful, and buggies arrive quickly. You are ignored in dining area - unless you are German then you get served, acknowledged and spoken to. Pools are lovely, clean & beds are good. Beds in hotel room are awful, like sleeping on a wall.

Arived quite late to check in but went well, was expecting angry manager from reviews but the man who checked us in was good and helpful. Cart to our rooms. I did email several weeks before arrival to ask for our two rooms (family of 5) to be as close as possible. We were given rooms next to each other and even better an internal joining door, room 820 and 1022, this made our holiday a whole lot easier. Rooms size were very good large balconys with amazing view over the beach and sea. Cleaner was amazing very friendly and really good job of our rooms. The pools we mostly went to Mythos pool, large pools at differentdepths and a kids shallow pool, very relaxed, close to room and always sun beds available. Easy to get food and drink, very nice and friendly staff in the bar there, indoor pool if you want it. We did go to the Athena pool once in our two weeks several pools stepping down to a bar and was always really busy and I had to go there at 7am to get the last five sun beds near a pool, was ok but felt like we were really crammed in. We went to the water park pool one day as we have 6yo it was nice and pool at the back was quite quiet and my daughter could use the water slides and bits for the younger ones. We only used the pool at the top defina a couple of times but was very good and found sunbeds throughout the day large pool varying in depth think the deepest pool at 2m in one place. Has a smaller pool raised next to main pool and kids pool at the back. The food here qas good but you have to be seated and served. Found not so easy as other self service areas. We had the waiter from the reviews who is not so good and pulled a funny face at me when I had made a mistake and tried to fix it, saw him try and walk through several people when serving people. I find this funny and like to watch it happening and others reactions to this sort of thing. Food is good though. We mostly went to Athena restaurant which was nice, we did have the lots of flies issue while there and towards the end of the holiday they were covering up the food more and trying to control it. The food was nice, lots to choose from, fresh tuna once a week. Lots of fish dishes lamb chicken, vegetables, the pizza and roast place down the steps at the back was good and sushi bar. I wouldn't say the food was amazing but I am sure there is always somthing for everyone. The Thalassa restaurant was ok but inside so found this to be warmer but no flies. Better options for my wife who needs gluten free food, both restaurants tried to show her round what she could have and what she could not bit this seemed to contradicted what the signs were saying so she had to decide for her self what she could have. Safari bar was good because we had kids with us and had entertainment, the staff at this bar were amazing, worked really hard and always friendly. We found the drinks at the top bar in the main hotel to be better and good choice. The beach is amazing, we knew we had to pay for the beds so chose to have two as we were in the sea most of the time. Great for snorkeling and swiming. We used the bar at the beach just for drink and ice cream we had yellow band so knew we had to pay which is fine when we knew that was the case. Overall the staff in this complex make this place good with just a few things that let it down, probably not really a 4 star resort

Animation was amazing, the whole Team was so friendly to our 5 year Olds. Thank you for a wonderful experience it was a joy. The whole hotel is amazingly friendly especially for family's.

Had a great holiday as we did last year as well, food is great, space is plenty, staff are amazing, plenty of pools and options for all group sizes. Savvas at the top bar is an amazing man and very helpful. Yes you may see a cockroach 🪳 and some locusts but that’s life in that part of the world, enjoy and make the most of this hotel and the surrounding areas.

This is an honest review!! We traveled as a family of 9, 6 adults 3 children. I’ve read people was greeted by a grumpy old man. We arrived early hours but can honestly say he was fine, offered us food etc so no issues there. Room was great clean, spacious and looked over the field that had the cow on and the safari bar/pool. Entertainment team good fun with a shout out to panda. This is the downside the flies are horrendous! Especially around the safari bar. I know it has popcorn and ice cream there but if that was in the uk it would be shut down! Same as the outside restaurants just too many flies. People saying oh it’s Greece in the summer?? So what. If you went to a restaurant in the uk and was swatting flies away you’d complain and leave! Why should you accept it because it’s Greece. People have paid thousands of pound for these holidays. I’ve been to other parts of Greece and not had issues with flies. Another issue is not once during our 10 day break did we see anyone cleaning the swimming pools! I think this is why people were getting ill. You could see the grime in the tiles and around the pool edge. If I was to give a tip then eat in the restaurant facing the kids park and reception. Yes it’s in doors but no flies so can relax eating. For lunch go to the delfina. It’s overlooking the pool as you enter the hotel from the car park. Yes it has issues with some flies but you can order from a menu and it’s cooked fresh. The pork chop 👌🏻. Also evening entertainment we sat outside at the bar in reception. Is waiter service but you’re never waiting, they keep you topped up. It’s a shame because the hotel could be lovely but few cleaning issues would mean we wouldn’t return.