BLUESEA Corralejo Village

Firstly, The staff at BLUESEA Corralejo village are so warm and friendly. From reception to bar staff to the cleaners. So so impressed. A real credit to the hotel and that created such a warm and friendly vibe. The food - thought we’d get bored as we stayed for ten days but it was tasty, varied and fresh. Couldn’t fault the food and drinks on the all inclusive package. The rooms and amenities are all great, it’s not too big a resort so it never felt overcrowded except on a few meal times after a new influx of visitors. Rooms all done to a nice spec , clean and modern. Air con … but it clicks off if you open a door. Energy saving !!! Entertainment was fun and the animation team were good, not too in your face ! Enjoyed a few games of water polo. There are two pools - one large one and a small shallow kids pool. Not heated during summer so was a shock at first but in the heat it’s a blessing. I have read some reports about green algae on some reviews - it’s not it’s just the concrete coming through. The pool does need a paint and some repairs but it didn’t distract from our fun. Location in the heart of Corralejo is great , some local beaches minutes away but best beaches probably need a taxi /car or bus.

Starting with the positives, the location is fantastic, just off the main strip, close to the shops and restaurants, beach and only five minute walk to the water park. The staff are predominantly very friendly and efficient, one barman was a wee bit moody!  The pool towels are a welcome offering and we didn't mind the small 1 euro charge if we wanted to swap for fresh ones. The restaurant for meals is wonderfully bright and welcoming with seating for all numbers, we've done quite a few all inclusive holidays and this was one of the nicest restaurants. As a family of five we are usually a seating inconvenience but not here. We had a lovely round table each time. The food offering is fairly standard for a Spanish all inclusive. It could possibly benefit from a little more variety, maybe themed nights etc although there was a BBQ offering one night the week we stayed.  We had two rooms, a standard double which was a lovely room and a one-bed for our three older teens. I wasn't keen on their room. I found it a bit dingy and it smelt of damp but we never did figure out the reason, possibly the internal bathroom. Rooms were serviced efficiently daily with fresh towels which was great. I had emailed the hotel in advance asking for rooms with sunny balconies for private sunbathing as I knew there was only one pool but our allocated double room balcony got a hilarious 3 inches of sunshine all day long, we were guaranteed shade basically!!  I also enquired about rooms close to each other and paying for upgrade to make this possible to which reception told me to ask reservations and reservations told me to ask reception so no luck there either. Generally requests were met with a bit of a "computer says no"  attitude. We decided not to ask for late check out (anticipating a no to this too!) instead heading off early for a lovely day in the capital. It was a pleasant enough holiday but I wouldn't stay here again. I found it a tad claustrophobic with just the one main pool (smaller adjacent kiddie pool) and seeing the same faces day in day out, I'd prefer to have more options and have stayed in an alternate resort, same price which had numerous pools. I know all inclusive resorts have to be more hard wearing than regular hotels but some of the pool brollys were ripped, the sunbed tables cracked/ broken and during our stay one of the pool ladders was broken too. It was also the first time I was treated to the sight of people queueing and stampeding to claim sunbeds with towels, possibly because there weren't enough umbrellas to go around. A bed without a brolly in 30 degrees wasn't fun. Advice to those staying is to ask for an upstairs room if you're able for steps, you might get a sunny balcony.

Family of 2 adults 2 older teens just returned from a 10 night stay. We did have a nice holiday but the hotel was disappointing and I wouldn’t say that this hotel is a 4* or worth the amount we paid, spent a lot more than we thought we would due to eating and drinking out. Would be better reducing the prices 3* and being half board not all inclusive! Main points:- Great location Friendly staff €1 for a cup to get a drink at side of pool refunded when you take the cup back. Sun beds aren’t opened until 9am Snack bar doesn’t serve food until 3pm and then it’s a hot dog, a sandwich or some nachos with plastic cheese Towels aren’t great, free to begin with then €1 to change them No kids disco was on while we were there Hotel needs some work Food very basic Full review The staff worked hard in the restaurant/bars the entertainment guy worked hard as well and they were lovely on reception. The hotel is in need of an upgrade, it is looking worn, the pool has broken tiles, umbrellas broken, air con in one of the rooms was like an asthmatic mouse. The sofa bed was partially broken and the light in the bathroom barely lit it up. The apartment floors weren’t cleaned at all during our stay and I don’t think they changed the bedding twice during our stay! We did get fresh towels most day though which was good, The shower in the room was more like a hose pipe shower than anything else and the air con in the kids room was like an asthmatic mouse. The food wasn’t great, very basic, nothing special even on the themed nights. The evening entertainment wasnt great, a quiz one night done by the entertainment team and the rest didn’t start until 9:30pm and was finished at 10:30pm. There was no mini disco for the kids either which although I went with older kids I did feel sorry for those with younger ones who didnt get it! Location wise it was amazing just a short walk to the main section and plenty of places around for food and drinks.

Firstly the positives. The hotel is in a great location approximately 45 mins drive by coach from the airport (*depending on your tour operator - we were the 11th hotel on the drop off list and it probably took 90 mins, despite driving past the hotel several times). It is right in the heart of Corralejo with lots of shops, bars and restaurants just minutes away. The Plaza has a few nice places to eat if you decide to venture out. The majority of the staff are very friendly and helpful, one young man in particular whose name I didn't get was especially helpful and in a natural way, always went above and beyond to try and help (Tall with dark curly hair and facial hair). The hotel is quite modern and the rooms more than adequate. Me and my daughter stayed in a rear-facing room but I did manage to have a peak in the larger pool facing rooms which were much better. The negatives. The food in all inclusive hotels is quite hit and miss in my experience and I should point out, I'm not someone that will just eat in the hotel everyday just because it's all inclusive, We stayed for 5 nights and eat out on 2 occasions. But, I would say this rates on the lower end in terms of what I've experienced in similar 4 star rated hotels. There aren't enough staff, which means that often there isn't enough food and you are waiting for more to come out (there is one person that cooks pizzas and pasta for the entire hotel). On Thursday lunchtime I wanted Spaghetti Bolognese, there was none left in the bowl, just a tiny bit of sauce with a couple of chunks of bolognese. I asked how long until there would be more available and the lady working on the station responded by putting some more spaghetti in the tiny bit of sauce, mixing it around and then serving it to me, it was so dry and literally had 2 chunks of bolognese. Food can be quite repetitive despite their being themed nights and generally not great quality. The drinks machines often run out of orange juice and just pours water (this happened) or the fizzy drink dispenser has run out of coke and just pours fizzy water (this happened), or the coffee machine is out of service (this happened). All of the meals are at set times, if you like to go later as I do to avoid the initial stampede, then you can be made to feel quite rushed, when it gets within 15 minutes of the set time, then a member of staff comes around whilst you're still eating to tell you that the restaurant will be closing. Drinks at the pool bar are a particular sore point. I went to the bar on the first day to get a drink, only to be told that I couldn't have one unless I pay a deposit for the cups. I didn't take any cash with me, I just use Apple Pay. I had to walk into Corralejo to find a cash machine, none of which appeared to have any cash, in the end I gave up and went the whole of the first day without being able to have a drink from the pool bar, despite having already paid for the all inclusive drinks package. I did manage to find a machine with cash on the second day but found this to be incredibly unfair and unhelpful. Note to the hotel: These small things can make a big difference to a persons experience, this set the tone early on for the rest of my holiday and could have easily been fixed. All in all, it's not the best and it's not the worst. If you're expecting a 3 star experience then you will be perfectly happy, but if you're expecting a 4 star experience as I was then I think you may be a little disappointed. I went to Lanzarote last year in a similar rated hotel at a similar price and the whole experience was far superior to this. I wouldn't stay there again.

If anyone is looking for a good hotel with good food this place is not for you. The room was dirty, dust in the corners of the rooms with hair. Broken sofa and mirror. Air conditioning barely working and is very outdated. Food at the hall was okay at most, the best thing they had was the pizza which was a disappointment as anytime I tried new food it was never good, lacking in either flavouring or the dish was undercooked. The cooks clearly don't know what they are doing. I had food poisoning from one of the dishes, I was on the toilet all day feeling extremely sick. The pool was okay but all the other guests would leave their towels for the full day on the loungers and then come back at 4pm. This made it impossible to find a place to lay down if you actually wanted to stay all day by the pool. The hotel staff did nothing about this. The gym facilities were awful, everything in the gym is broken and clearly nothing is ever cleaned in that place. The cherry on top was the last day of our stay we got robbed while we were sleeping. Worst thing about this was that none of the staff were fazed about this, they acted like it never happens, however when the security showed up they didnt seem to care. 2 of our bags were stolen that had our passports inside and our credit cards. Who ever it was that broke into our room while we were sleeping clearly knows the layout and knows what time the security do their rounds. Worst experience ever, do not come to this hotel.