KN Matas Blancas

Poor buffet quality. Primarily catering to Brits. (Chips at breakfast?) Location is poor. Good 20 min hilly walk to get into town. Would struggle is you have a mobility issues. Completely lacking any evening entertainment. Making it quite boring for a solo traveler. All staff friendly and helpful. (Every chef, cleaner, house keeper saying ‘Hello’ throughout the day) Clean all round. A lot of large, underutilised areas. Shame.

Hotel is nice but theres nothing to do...you cant even have a little music at the pool....so if u dont read a book its boring... Night time entertainmemt was really bad.....mon, weds , fri....it was an hour of pain.....wouldnt go back...

First thing to mention is that you’ll find an inordinate number of solo travellers here which I found unusual as someone who travels solo frequently. A real variety of ages too - and of course no children. Location-wise it is a little out of the way and the area is quiet - couple of bars and a club in town but taxis are quite easy to get and cheap. Food - well it’s all inclusive and in that context it is fine. Measures at the bar are large. Cleanliness - could very definitely do much better. Glass (around the pool, around the lobby bar etc) is filthy, corridors have stains and muck which could easily be cleaned by the room cleaning staff who park their trolleys on top of it. Lots of little elements of cleanliness that really should be improved. As with many European hotels they seem to have cut back on staff (but not prices!) The biggest issue with this hotel is the way in which certain elements of the experience are dealt with in a sort of school-teacher manner. They have scant entertainment but when they do it goes on to 11pm and is loud - but try and play some music quietly you’ll get a metaphoric ruler across the palm of your hand. It is all very annoying and unreasonable - and people sitting at the only bar often wanted a few tunes playing. Another issue is they only put one person on the bar in the evening so you often queue. Twice I waited fifteen minutes in a queue and then they wanted to not serve me because it went past 11pm and all-inclusive ends. Again, ridiculous and really not treating us like guests and more like an imposition. It really is an ‘OK’ hotel and you will probably enjoy it but they need very urgently to start to care more. I am giving three stars for Mamadou who staffs the reception late at night - always helpful and pleasant.

I would give this hotel 5* in relation to its autism friendly status. It maintains a calm, helpful environment for all people and especially looks out for the needs of those who are neurodivergent. This is both helpful and reassuring. Many of the staff also contribute to this ethos, working very hard and making guests feel welcome. Sadly, the hotel seems understaffed and these members of staff seem stretched beyond capabilities. Their professionalism means they do not take it out on the guest. Unfortunately, room cleaning is affected by the issue of being understaffed. The receptionist team, chefs, bar staff and restaurant workers did the hotel proud. Thank you for a great August week in Fuerteventura.

Lovely hotel. Pescetarian and always managed to eat. Salmon and tuna steak was lovely! Amstel on tap at the pool bar, friendly staff. Only complaint about the hotel itself, is that for an AI no bottles of water were provided in the room fridges... yet advised not to drink the tap water? I'd return though. Easy chill relaxing solo few days. Chose to socialise when I wanted to, had a walk down to the beach.