Park Club Europe

To be honest the staff, entertainment team and the food made this 3 star hotel feel 4 stars. Rooms are a little tired and no air con makes it a little warm and difficult to sleep at night but the friendliness of the staff more than makes up for it, Ramon behind the bar “eh up me duck” and Fabiënne, Manon and Francesca from the entertainment team were outstanding and so nice., especially Fab! Food was varied and hot and plentiful despite being a buffet and was cooked really well. We didn’t really have any issues with getting a sunbed but it was late in the season so maybe we were lucky. Great trip for a lads long weekend, would recommend.

Good value for money and good location, the cats and animals around the property were an amazing addition. Most of the animation team were really friendly too and could tell they work hard! Negatives were that the rooms were not clean, floors were filthy for the whole stay. There is also a poorly cat who is unwell with a broken paw- after speaking to staff and other guests it has been broken for 3 years and nobody has taken it to a vet which would be free (we rang a vet and checked). Some of the staff were not very friendly, particularly some of the bar staff. We would be waiting in the queue for a drink and he would serve the men their beers first who didn’t have to queue. This left us feeling that they did not like the English or the females. Also no bottled water to take to your room at an all inclusive is poor!

Me and my family came to tenerife after not being for 10 years and first time staying at Park Club Europe. Location was brilliant so close to all amenities, right next to the Golden Mile, atmosphere fabulous, animation team are brilliant i have never known an animation team to go above and beyond as much as these guys do, they are a credit to the hotel, the shows of a night were fabulous! Rooms were great, clean and spacious. Only thing that let it down for me was that they don't have any AC which was a struggle but we didn't let it spoil our holiday, they did have ceiling fans. For an all inclusive i must say i do usually find it hard to eat and find the repetitiveness of the food a struggle, but not here, there was a wide variety for all and themed nights i particularly loved were the oriental and german buffet! I would return if they got ac we had a brilliant time and memories to last forever.

It was amazing I would do anything to go again the people are so so nice and supportive service was amazing noise level it was really good aswell

We have just returned home after another wonderful holiday at this beautiful hotel. This was our second time staying here, and we really enjoyed our stay once again. The rooms are a little dated and there is no air conditioning. However, if you stay on the first floor or higher, this is not really a problem. You can leave the doors open and, together with the ceiling fan, it is perfectly comfortable. The food is good and varied, with plenty of choice. Every evening there is a different theme in the restaurant, which makes dinner enjoyable and keeps things interesting. So far, these are all things you would expect from a good hotel. But now we come to the real reason why we decided to come back: the people who make this hotel so special. The staff at the bar and in the restaurant are incredibly friendly, helpful and caring. And the entertainment team, led by Alex, is truly the icing on the cake. They are absolutely fantastic! There are a few new faces in the entertainment team this year, but they have embraced everything with exactly the same passion and enthusiasm that we have come to know and love. We especially enjoyed our contact with Fabiënne. She is so involved, friendly and always has time for a chat — even during her own free time. That really makes a difference and shows how much she cares about the guests. We will definitely come back to this hotel again. Thanks to the wonderful people who work there, returning here really feels like coming home.