Riu Buenavista

Fantastic hotel had a wonderful 4 night stay here the rooms are spacious very clean and modern and the hotel grounds are immaculate all staff and so helpful and friendly plenty of swimming pools to from including adult only pool entertainment day and night is good plenty of bars with lovely cocktails the food is nice too would definitely stay here again.

We stayed here with a family of 11 and rarely didn't get beds at 9/10-ish (although we couldn't sit together, which wasn't a problem for us). We struggled to book the Asian restaurant for a large group but managed in the end, via reception, when the next days were released. The meal in the Asian restaurant was great and very yummy, but be timely, as some sushi and seafood ran out. We had a Gluten Intolerance and a nut allergy; the Asian restaurant chef explained what was available to each person. The other buffet restaurant was clearly labelled for the most part; I did find I couldn't discuss this with the chefs and waitstaff, as they didn't speak English. But I could find a matradee who could make food then and there or let me order gluten-free options for my next meal; this included pasta, pizza, paella, chips, pancakes, bread, toasties, etc. Entertainment was mixed and often got busy with seating, but this didn't bother us; there was space in reception and areas away from the main stage for us to play games and chat. The party was great fun, although we arrived closer to the end. All the food and drink were great and similar to what families have had at other Riu hotels. We enjoyed the beach to the left of the exit, which had some good snorkelling. We recommend a visit to the Hard Rock, Britannia Inn, the market by Centro Comercial El Duque in the Torviscas district, and the shops there. We also enjoyed a local boat trip, just the 11 of us, and a meal at Al Mar, which was a treat.

This was our third visit to Riu Buenavista, our first since the refurbishment. It was also our honeymoon, we wanted to return to the place we went on our first holiday abroad together. Hotel was great, we had a sea view room which was great, and overlooking the adult pool. Room was clean, tidy and well-appointed with double sinks in the bathroom and a good powerful shower! The restaurants are all buffet style, but there are three restaurants that require a reservation for evening meals, aside from the main buffet restaurant for everyone. Dolce Vita is Italian cuisine, and the lasagne is delicious. Mandalay is Asian themed, with great spring rolls and tasty chicken yakatori. Without exception, all staff we encountered on our visit were very polite and friendly, from housekeeping , restaurant staff, bar staff and reception staff. Particularly Iban on reception when we checked in- he loved my Back To The Future t-shirt, and called me McFly whenever we spoke! "Que pasa, McFly!" Food was well cooked, and so much variety. The drinks offering was also great- soft drinks essential in 30+ degree heat- as well as some nice cocktails, wine and sangria, all day, every day! I found I needed a cocktail whenever passing the pool bar, and as it was in a plastic glass, I could walk around with it- a WALKTAIL! We spent most of our swimming time in the adult pool, and never had an issue getting a sunbed, but the usual suspect were always out early in the morning putting towels down - maybe something that needs to be addressed? Finally, the cherry on the cake is the amazing views of the sea, palm trees etc- incredible!

Hotel very clean. Food and drink plentiful however would not recommend for anyone with a nut allergy. Although there were some notices about items containing nuts it was not sufficient, my wife was very concerned. Lack of empathy is clearly explained in the following photograph

It’s our third time here and won’t be the last. I can’t fault the place. The room was excellent and was cleaned daily.i must big up the staff all were great across all departments. The hotel was just about full during our visit and the bars do get busy but enough staff are manning the bars and queue times are very short. The food is very good with fish, meats, pasta,pizza,fresh salad and vegetables every day. I personally don’t eat any vegetables or salad and I still found plenty to eat. Altogether another great holiday at the RIU Buenavista. Thank you to the management and more importantly the staff.