Riu Turquoise

Very good hotel for kids. Lots of activities and entertainment. Really large options for food at the buffet restaurant. Staff are nice and friendly.

My family and I spent a day at RIU Turquoise. It was amazing. The service, the meals, the accommodation and the entertainment is world class.

I went to the hotel with my family, and we had a wonderful time. The place was beautiful, the atmosphere was relaxing, and we really enjoyed spending quality time together. It was a lovely experience, and I would happily visit again.

The food was absolutely marvellous, and I’d especially like to thank Rishab (bartender), Nikhil, and Shyam from the F&B team. They were warm, welcoming, attentive, and truly made us feel valued throughout our stay. Unfortunately, the experience was overshadowed by several service issues. Our room was not ready at the scheduled check-in time, which was disappointing after a long journey. The welcome from Yassin, the bell attendant, was cold and unprofessional, making us feel like assisting us with our luggage was an inconvenience. To make matters worse, at checkout our luggage was not collected, and we had to struggle repeatedly to get a bell attendant to assist us. The exceptional service from Rishab, Nikhil, and Shyam deserves recognition, but the poor arrival and departure experience significantly impacted our stay. For this reason, despite the excellent food, I can only rate my experience 2/5.

It was our first holiday by plane and everything was absolutely perfect. The hotel is amazing, I highly recommend it. I am at a loss for words.