Heritage Grand Perast by Rixos

Lovely little Hotel with super helpful staff. Breakfast was very nicely set out with plenty of choice

We couldn't praise this hotel highly enough. A truly 5* experience. The location, food, staff, facilities. Everything superbly well done. We ate in the restaurant in the evening and that was wonderful too. The view from the terrace is mesmerising. The peace and quiet of the hotel mean we leave feeling fully restored. We had the best nights sleep here as well. We will be sad to leave tomorrow.

Great location with seaside restaurants in front. They do offer a special dinner with limited tables outside on the second floor overlooking the bay. I recommend that.

This hotel is a real mix. The outside is fantastic, once there, it is in a great location . It was sold as a 5 star rating. Having to wait for transport to get to the hotel , as cars not allowed down the main Street, with luggage in the heat even though we had rung and said we were 10 mins away didn't feel 5 star. The room was clean but very basic. Then our ceiling above the shower had black mould .. The room turn down service and cleaning was not consistent . The breakfast was... ok, but we had to ask for the menu and if you want tea...make it yourself. Coffee you can have but don't dare ask for another . Some staff were really great, friendly and helpful but some made you feel like you were disturbing them.. if we hadn't been sold it was 5 star it would have been better. The spa was very good and helpful.

Overpriced and with poor service The hotel is marketed as a 5-star property, but it falls far short of that standard. Guests are promised parking at the city entrance followed by a shuttle in an electric car; in reality, when we arrived, we were told to either park at a different lot for 25 euros per night or find a spot along the highway. In the end, we had to park on the road and walk 800 meters back with our luggage to the shuttle pickup point. After checking in, another surprise awaited us—the room was old, with worn furniture, broken in places, and a view from the window like that of a prison cell, looking out onto the dirty wall of the neighboring building. That evening, the hostesses at the restaurant—two young women—rudely replied that they could seat us by the water only if we guaranteed to spend a certain amount of money and ordered a full dinner; otherwise, they would seat us only in the back of the restaurant. On the plus side: a good breakfast and courteous staff in the restaurant in the morning. Otherwise, it was nothing more than a hyped-up place—money wasted and a ruined mood.