We arrived this evening and oh my goodness, this hotel is disgusting. We were met at the door by two very unwelcoming women who checked us off a list and told us to follow stickers on the floor to the "unique" reception. Goodness, when we paid to upgrade to the "unique" experience, we didn't expect to be shoved down a corridor to follow floor stickers to the most disgusting, damp smelling and dark room with tarnished, old furniture, that we have ever seen. The main reception is far nicer than the dingy, stinking, unique reception. I couldn't believe that we weren't even offered a drink! We upgraded to Unique rooms but gosh, if this is the Unique experience, save your money. The smell of the unique reception and rooms is utterly nauseating. I cannot unpack my suitcase because my clothes will be damp and smell disgusting like the room. There is a huge issue here with damp rooms. The first room we left within minutes as the damp smell was terrible. We then waited over an hour, not even offered a drink of water. Not at all the "unique" welcome they advertise! The second room is exactly the same. Even the bed sheets are damp and it smells awful. The staff are rude and cannot be bothered. The bit of food we have had was dreadful. We ordered a glass of wine, cheap, tasteless and undrinkable. We had a quick look at the beach which is full of seaweed (not the hotel's fault) however the brown plastic sunloungers are worn, cheap and look incredibly uncomfortable . I cannot fathom why they would have a beautiful beach and then fill it with cheap, tacky, plastic sun loungers. Ironically, there is a sign at the "unique" beach section to alert you to the fact that the area is reserved to the unique guests who have paid significantly more for an upgraded experience, however the two beach areas are exactly the same, cheap, plastic, dirty sunloungers, what on earth have we paid for! The "unique beach" sign is ironically the nicest thing on the beach! We've only been here a few hours, I cannot wait to leave. I asked where our butler was so that we could at least discuss our issues and benefit from the "personalised unique" experience of that we have paid for. Apparently, he finished work for the day and won't be available until tomorrow. Perfect, we'll just sit in our stinking damp room and wait until our butler is available to speak to us. It's not like this is supposed to be our holiday, and meant to be a seamless, personalised experience! Thousands of pounds, hours and hours of travel and this is our holiday! I think not! Stay away from this awful stink hole.
Great Resort, good experience and good food. It's pretty big so a lot of walking but a lot offered in the entire location. Definitely recommend this resort to those traveling to Punta Cana.
An excellent experience the Bávaro coffee lounge… very pleasant atmosphere, very nice workers , especially Mirla, Dominga, Perla, Wilson and Sincard …. I recommend this place
Hotel is big and beautiful but service is horrible hospitality is very poor the food especially the buffet is low grade to no taste and staff could be rude because your not Spanish, Little to no outdoor entertainment and also the staff come up to you with their scan cards so u can review them 5 star so if you see a review with staffs names that means they force people to do it never returning again
An amazing experience here at Bavaro Coffee! Domingo, Mirla, and Dominga were so warm and welcoming! They answered all my questions and had such amazing attitudes! Love it!!
We arrived this evening and oh my goodness, this hotel is disgusting. We were met at the door by two very unwelcoming women who checked us off a list and told us to follow stickers on the floor to the "unique" reception. Goodness, when we paid to upgrade to the "unique" experience, we didn't expect to be shoved down a corridor to follow floor stickers to the most disgusting, damp smelling and dark room with tarnished, old furniture, that we have ever seen. The main reception is far nicer than the dingy, stinking, unique reception. I couldn't believe that we weren't even offered a drink! We upgraded to Unique rooms but gosh, if this is the Unique experience, save your money. The smell of the unique reception and rooms is utterly nauseating. I cannot unpack my suitcase because my clothes will be damp and smell disgusting like the room. There is a huge issue here with damp rooms. The first room we left within minutes as the damp smell was terrible. We then waited over an hour, not even offered a drink of water. Not at all the "unique" welcome they advertise! The second room is exactly the same. Even the bed sheets are damp and it smells awful. The staff are rude and cannot be bothered. The bit of food we have had was dreadful. We ordered a glass of wine, cheap, tasteless and undrinkable. We had a quick look at the beach which is full of seaweed (not the hotel's fault) however the brown plastic sunloungers are worn, cheap and look incredibly uncomfortable . I cannot fathom why they would have a beautiful beach and then fill it with cheap, tacky, plastic sun loungers. Ironically, there is a sign at the "unique" beach section to alert you to the fact that the area is reserved to the unique guests who have paid significantly more for an upgraded experience, however the two beach areas are exactly the same, cheap, plastic, dirty sunloungers, what on earth have we paid for! The "unique beach" sign is ironically the nicest thing on the beach! We've only been here a few hours, I cannot wait to leave. I asked where our butler was so that we could at least discuss our issues and benefit from the "personalised unique" experience of that we have paid for. Apparently, he finished work for the day and won't be available until tomorrow. Perfect, we'll just sit in our stinking damp room and wait until our butler is available to speak to us. It's not like this is supposed to be our holiday, and meant to be a seamless, personalised experience! Thousands of pounds, hours and hours of travel and this is our holiday! I think not! Stay away from this awful stink hole.
Great Resort, good experience and good food. It's pretty big so a lot of walking but a lot offered in the entire location. Definitely recommend this resort to those traveling to Punta Cana.
Lopesan Costa Bavaro Resort Spa & Casino
We arrived this evening and oh my goodness, this hotel is disgusting. We were met at the door by two very unwelcoming women who checked us off a list and told us to follow stickers on the floor to the "unique" reception. Goodness, when we paid to upgrade to the "unique" experience, we didn't expect to be shoved down a corridor to follow floor stickers to the most disgusting, damp smelling and dark room with tarnished, old furniture, that we have ever seen. The main reception is far nicer than the dingy, stinking, unique reception. I couldn't believe that we weren't even offered a drink! We upgraded to Unique rooms but gosh, if this is the Unique experience, save your money. The smell of the unique reception and rooms is utterly nauseating. I cannot unpack my suitcase because my clothes will be damp and smell disgusting like the room. There is a huge issue here with damp rooms. The first room we left within minutes as the damp smell was terrible. We then waited over an hour, not even offered a drink of water. Not at all the "unique" welcome they advertise! The second room is exactly the same. Even the bed sheets are damp and it smells awful. The staff are rude and cannot be bothered. The bit of food we have had was dreadful. We ordered a glass of wine, cheap, tasteless and undrinkable. We had a quick look at the beach which is full of seaweed (not the hotel's fault) however the brown plastic sunloungers are worn, cheap and look incredibly uncomfortable . I cannot fathom why they would have a beautiful beach and then fill it with cheap, tacky, plastic sun loungers. Ironically, there is a sign at the "unique" beach section to alert you to the fact that the area is reserved to the unique guests who have paid significantly more for an upgraded experience, however the two beach areas are exactly the same, cheap, plastic, dirty sunloungers, what on earth have we paid for! The "unique beach" sign is ironically the nicest thing on the beach! We've only been here a few hours, I cannot wait to leave. I asked where our butler was so that we could at least discuss our issues and benefit from the "personalised unique" experience of that we have paid for. Apparently, he finished work for the day and won't be available until tomorrow. Perfect, we'll just sit in our stinking damp room and wait until our butler is available to speak to us. It's not like this is supposed to be our holiday, and meant to be a seamless, personalised experience! Thousands of pounds, hours and hours of travel and this is our holiday! I think not! Stay away from this awful stink hole.
Great Resort, good experience and good food. It's pretty big so a lot of walking but a lot offered in the entire location. Definitely recommend this resort to those traveling to Punta Cana.
An excellent experience the Bávaro coffee lounge… very pleasant atmosphere, very nice workers , especially Mirla, Dominga, Perla, Wilson and Sincard …. I recommend this place
Hotel is big and beautiful but service is horrible hospitality is very poor the food especially the buffet is low grade to no taste and staff could be rude because your not Spanish, Little to no outdoor entertainment and also the staff come up to you with their scan cards so u can review them 5 star so if you see a review with staffs names that means they force people to do it never returning again
An amazing experience here at Bavaro Coffee! Domingo, Mirla, and Dominga were so warm and welcoming! They answered all my questions and had such amazing attitudes! Love it!!
We arrived this evening and oh my goodness, this hotel is disgusting. We were met at the door by two very unwelcoming women who checked us off a list and told us to follow stickers on the floor to the "unique" reception. Goodness, when we paid to upgrade to the "unique" experience, we didn't expect to be shoved down a corridor to follow floor stickers to the most disgusting, damp smelling and dark room with tarnished, old furniture, that we have ever seen. The main reception is far nicer than the dingy, stinking, unique reception. I couldn't believe that we weren't even offered a drink! We upgraded to Unique rooms but gosh, if this is the Unique experience, save your money. The smell of the unique reception and rooms is utterly nauseating. I cannot unpack my suitcase because my clothes will be damp and smell disgusting like the room. There is a huge issue here with damp rooms. The first room we left within minutes as the damp smell was terrible. We then waited over an hour, not even offered a drink of water. Not at all the "unique" welcome they advertise! The second room is exactly the same. Even the bed sheets are damp and it smells awful. The staff are rude and cannot be bothered. The bit of food we have had was dreadful. We ordered a glass of wine, cheap, tasteless and undrinkable. We had a quick look at the beach which is full of seaweed (not the hotel's fault) however the brown plastic sunloungers are worn, cheap and look incredibly uncomfortable . I cannot fathom why they would have a beautiful beach and then fill it with cheap, tacky, plastic sun loungers. Ironically, there is a sign at the "unique" beach section to alert you to the fact that the area is reserved to the unique guests who have paid significantly more for an upgraded experience, however the two beach areas are exactly the same, cheap, plastic, dirty sunloungers, what on earth have we paid for! The "unique beach" sign is ironically the nicest thing on the beach! We've only been here a few hours, I cannot wait to leave. I asked where our butler was so that we could at least discuss our issues and benefit from the "personalised unique" experience of that we have paid for. Apparently, he finished work for the day and won't be available until tomorrow. Perfect, we'll just sit in our stinking damp room and wait until our butler is available to speak to us. It's not like this is supposed to be our holiday, and meant to be a seamless, personalised experience! Thousands of pounds, hours and hours of travel and this is our holiday! I think not! Stay away from this awful stink hole.
Great Resort, good experience and good food. It's pretty big so a lot of walking but a lot offered in the entire location. Definitely recommend this resort to those traveling to Punta Cana.
Lopesan Costa Bavaro Resort Spa & Casino - Informații
Localizare:
- direct lângă plajă
- timpul de deplasare de la aeroport aprox. 25 min.
- teren de golf în apropiere
- Locație
- Calitatea cazării
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Rich B2026-08-26Excepțional
Great Resort, good experience and good food. It's pretty big so a lot of walking but a lot offered in the entire location. Definitely recommend this resort to those traveling to Punta Cana.
- Marina A2026-08-24Excepțional
An excellent experience the Bávaro coffee lounge… very pleasant atmosphere, very nice workers , especially Mirla, Dominga, Perla, Wilson and Sincard …. I recommend this place
- Alex J2026-08-24
Hotel is big and beautiful but service is horrible hospitality is very poor the food especially the buffet is low grade to no taste and staff could be rude because your not Spanish, Little to no outdoor entertainment and also the staff come up to you with their scan cards so u can review them 5 star so if you see a review with staffs names that means they force people to do it never returning again
De ce merită să alegi această locație Lopesan Costa Bavaro Resort Spa & Casino
- aquapark cu tobogane inclus în preț
- complex cu 7 piscine
- facilități pentru familiile cu copii
