Savoy Seychelles Resort & Spa

Great hotel set in lovely grounds. The hotel also has a great spa. My wife any I enjoyed 7 days at this hotel and it was perfect. Special thanks to Praveen at the Geko Restaurant, he gave great service and looked after us throughout our stay. Special thanks to Danesh and Luigi also for looking after us from the moment we arrived. Nothing was too much trouble at all. Danesh even came to pick us in a buggy when it was raining and took us to breakfast, thank you. The Savoy is a highly recommended hotel.

Luxurous hotel with a location right on the beach of Beau Valon.

We stayed at Savoy Seychelles for four nights in July with our five month-l old baby. While the staff were generally friendly and the hotel has good facilities, our room experience (particularly the way management handled our complaint) was extremely disappointing. Our first room was noticeably damp, with our hygrometer recording 86% humidity at 23.1°C (see first photo). After complaining, we were moved to another room. Unfortunately, that room recorded approximately 92% at 20.6°C (see second photo). The room and bedding felt damp. Engineering attended and tried to resolve the problem, but ultimately we were given a small dehumidifier. This was hardly a solution, the tank repeatedly filled and its alarm sounded day and night, including while our baby was sleeping. After our stay, Sergio, the Rooms Division Manager, acknowledged in writing that the humidity observed in both rooms was unusual. He suggested, without any proof, that open balcony doors might possibly explain it, but we had not left them open other than for normal entry and exit. What turns this into a one-star review is the complaint handling afterwards. I repeatedly requested escalation to senior management. Despite multiple emails, detailed evidence and ample opportunity to respond, senior management simply stopped engaging. No substantive response and no resolution. That's particularly disappointing because there were aspects of Savoy we genuinely liked, and some staff did try to help. But at this price point, two rooms with these conditions, followed by senior management ignoring a well-documented complaint, simply isn't acceptable. Problems happen in hotels. How management responds to them is what matters, and unfortunately that is where Savoy let us down most. I would not recommend staying here.

A beautiful hotel with great amenities. The pools and the beach are wonderful and the rooms were very nice, not exceptional. The food at the buffet was good but not great, and the restaurant areas seemed to be understaffed, with many younger employees who were not very knowledgeable as far as the food and drinks. Front desk staff are excellent.

We enjoyed our stay there. The hospitality was great. Andri's hospitality and attention to detail was remarkably exceptional. Iman's service was good.