Iberostar Selection Playa de Muro Village

We went as a family of 10 on the point of booking - June 2025 we asked for the 3 rooms together as this was 13 months in advance you would have thought this could be accomodated. I emailled as well as was asked to email again April this year 2026 which I did. I also emailled before we arrived and guess what? we turned up 6 Adults 4 small children to find out not only was our rooms not together but we were in a totally differnet block. After a lot of toing and froing with the TUI rep and hotel management they said to sleep in the rooms we had for first night and they moved us the next day. This was totally avoidable and as we were only there for a week it meant that we couldnt get unpacked and settled on the first day. The food was very good. The entertainment for the kids is tui bots which are kids could take or leave they prefer a minin disco and then straight after that they do a quiz which you have to do on your phones now considering you are on holiday and the idea is you spend quality time with your family why are all the adults on their phones? The children are not involved in this so they are just hangong about. We would not return to this hotel

It’s the 5th time we have been here but first since our daughter was diagnosed celiac. We were a little apprehensive around how the all inclusive menu would work. Not to worry the service has been fantastic. Candela, Andrea and the chefs at every meal explain what is gluten free and if there’s nothing Alana would like the cook something new for her. The service is exceptional thank you.

The beach was amazing!!! The staff was wonderful!! We had 2 family suites, one room was infested with ants the entire visit and both rooms had problems with the air conditioning and a sulfaric/gas smell that was unbearable that was coming from the air conditioning units. The hotel was completely booked, so they could not move our rooms, which we understood, but a 5 star resort should do something to remedy a situation like this.

This perfect hotel is right on Playa de Muro beach. From start to finish, this hotel ticks all the boxes. It all starts at check-in; we were warmly greeted, extremely efficient and friendly. We checked in quite early, but fortunately our room was ready. We had a fantastic room with an enormous balcony featuring 2 sun loungers, an armchair, a sofa, and even a bath. Beautifully situated overlooking the pool and beach. The thing that really makes this place stand out is the amazing staff. From the chambermaid, pool cleaning team, bar staff and waiters/waitresses, they are all fantastic. Super friendly and always with a smile. We ate in the main restaurant and at the terrace restaurant, and the food was fantastic. Indian and Asian food was delicious, as was everything else we ate from breakfast, lunch and dinner. The drinks selection in all bars is first class, with top brands. Wonderful cocktails and great wine! I highly recommend this hotel; you won't be disappointed!

The food at the hotel is varied and good. The rooms are comfortable, and the hotel's activities for children are fun and well planned. Overall, all the staff are friendly, but one person stands out for his kindness: Pepe, who is always cheerful, helpful, and available.