Burasari Phuket

Good location if staying in Patong Beach. Beautiful resort, honeymoon rooms are the best for noise and privacy also access to the pools. Staff are lovely, especially Pam, Wae and Su, always wanting to make sure our stay has everything taken care of.

The burasari is like our second home we wouldn't go anywhere else. The staff are so friendly and makes us feel welcome, the breakfast is great and they have a variety of different food.

We would like to sincerely thank the Burasari Hotel team, especially Fern and her colleague, for being so kind, friendly, and attentive throughout our stay. They were incredibly polite and helpful, and we were very happy with the service we received. We enjoyed our stay so much that we decided to choose Burasari again for our upcoming visit to Bangkok. We truly appreciate everything you did for us and the wonderful hospitality you showed. Thank you for everything, and we hope to see you again on our next visit! ❤️

Management needs to look into the security staff working the front entrance on the morning of September 21st. The guard on duty was extremely rude, completely unprofessional, and does not understand hospitality at all. I was waiting outside with my luggage for my Bolt driver to take me to the airport, and he flat out refused to let her stop in the front of the hotel where I waiting. Instead of assisting me with my bags, he forced her to park far away. Meanwhile, he allowed a bunch of other local drivers (who seemed to be his friends) to park right at the entrance. It was an incredibly frustrating and annoying experience to end my trip on. He should not be working in guest relations. I have been to mamy hotels around the world and security guards are always nice as same as the rest of the staff and usually they always try to offer help without even me asking for!! Aside from this final awful experience, the hotel itself was lovely. The overall staff are always smiling and friendly. Tata and Pleng at the front desk were especially nice and helpful when I checked out.My room was a very good size, very clean, and had a great washroom. The large balcony overlooking the pool was a highlight, and the breakfast buffet offered a really good variety. I loved the hotel, but the gate security needs a serious attitude adjustment.. Thank you!

Arriving at Reception to a warm welcome from Design, Smile and the team on the front desk made me feel like I was coming home. On reaching my Elite Room overlooking the main pool, it was a lovely surprise to see it decorated with photos of my prior stays. Thoughtful touches like this highlight the Thai charm I love so much. A big thanks to Khun Oon and her team. After settling in it was a delight to reunite with my dear and special friends at Burasari, Pam and Nuna. These two always go out of their way to make me feel so well looked after. Their efforts are supported by Su, Aod, Gift, Fern, Chef Emily, Pee and Ti at Kantok, Dek, Kob, Maan and Wit at Misty Bar, and housekeepers Lek and Little. Burasari is truly a hidden oasis in busy Patong, and I can’t to return next year.