Houda Yasmine Marina & SPA

I don’t like the food change the chef please

The staff are the only thing that save this hotel completely. The animation team are absolutely amazing, the restaurant staff are great, bar staff came across a bit moody at times and kept giving people the complete wrong alcohol to what they asked for. They only had 3 full fat options on the menu for soft drinks so if you only drink diet options I wouldn't bother. The food was very average, it turned both mine and my partners stomachs very weird and the queues for the food at lunch and dinner are ridiculous, there were also flies on the food a few times which completely put us off. The hotel is extremely clean to be fair, cannot fault the cleaning ladies who don't seem to stop cleaning and are always very polite. Reception were polite but not very helpful, we had no working aircon for almost 4 days and had to ask a total of 12 times for this to actually be fixed and even then it caused our room roof to leak dirty water which took another day to be fixed, they eventually stopped the leak but left the room floor completely soaked with water which I came in to the room and slipped on, causing me to fall and really hurt my leg. We only stayed 7 days and it took 4 to get the aircon working and not leaking, the remaining 3 days we had very bad aircon that we barely felt, but we honestly couldn't be bothered complaining anymore. The room itself was so run down and different to the pictures so don't go expecting luxury, I don't know how this hotel is 4 stars to be honest.

Amazing friendly team and they were so helpful and chatty throughout our time here.

⭐⭐⭐⭐ For the price, this place is really excellent value overall. The location is very convenient too – there’s a mosque not far away, lots of shops nearby, and a shopping centre close by as well. Food is decent and changes daily, with fresh pizza and pasta made every day. There are a few downsides though. The air conditioning in the room didn’t work properly – I mentioned it twice to get it fixed, and while it makes noise like it’s running, the cooling is really weak. There was no Wi-Fi in the rooms at first, only in the lobby and downstairs; this was only sorted out 5 days into our stay. Also, there’s no iron in the room – if you need clothes pressed, you have to give them to staff and pay extra for the service. Overall, despite these annoyances, it’s still a great option for what you pay.

The entertainment team were fun and engaging. Our “children” are teenagers and so don’t take part in the activities but there seemed to be plenty on offer and the children who were with them seemed happy