Sousse Pearl Marriott Resort & Spa

Sorry, this hotel is not 5*. Maybe 3 or at a push 4. It really is 'a Parsons Egg'. We found staff friendly, restaurant and pool side staff were great. Enjoyed the Opus restaurant, although it was a set menu it was fine, may not suit everyone. Bedrooms are spacious but very tired. Our first room was no good, various issues with the toilet door not closing, basin in the bathroom would not drain, air-conditioning didn't work. Had to request additional coat hangers. Requested a change of rooms which we were granted. 2nd bedroom was far better, no issues with this room. However, lack of towels, room not serviced, refreshments (tea/coffee/water) not replenished. Phoned room service and told towels were on the way.....waited and waited then phoned again. The area the hotel was in was...different. adjacent hotel was derelict and home to hundreds of roosting birds, mainly pigeons. The adult pool was a great watering hole for them. The pool was cleaned.....but do t look at the pool floor towards the end of the day. Following a meeting with Hotel Manager there were improvements made to our housekeeping.....didn't last more than a day. It's a great pity, Marriott is a well known brand, this one let that brand down badly. Would we go back.....yes to Tunisia no problem, but not this hotel I'm afraid.

The hotel was very clean and well kept. The staff was very nice and respectful and the food is AMAZING. The restaurant has a lot of food options and all of them are very good. There are 2 outdoor pools and 1 indoor pool and they are all well kept. It takes about 2 minutes to get to the beach because there is a tunel leading to it.

We’ve just come back from a wonderful holiday at Sousse Pearl Marriott with my mum and my 3-year-old daughter, and we had such a lovely time. The hotel itself is beautiful, with stunning pools and an exceptional children’s pool that my daughter absolutely loved. The tunnel to the beach is a brilliant idea, making it so easy and safe to access without having to cross the busy road. The staff really made our holiday. The entertainment team were fantastic—so friendly, full of energy, and always greeted us with a smile. A special thank you to Emma and Mini, who were absolutely wonderful with both adults and children and made every day that little bit more special. The service throughout the hotel was outstanding. The bar staff across every bar were attentive, friendly and always happy to help, and the restaurant staff were equally excellent. Nothing ever seemed too much trouble, and they consistently made us feel so welcome. The location is another huge plus. It’s within easy walking distance of the Medina, making it perfect if you want to experience the old town without relying on taxis. I would highly recommend Sousse Pearl Marriott to both couples and families with young children. We made some wonderful memories here and would absolutely love to come back. Thank you to everyone for such a fantastic stay!

Hotel was amazing service Animation team the chief amin, simo, Rio, Emma, mimi All do a brilliant job keeping everyone happy and have lots of fun Would definitely come back because of this The beach isn’t far from the hotel through the tunnel which was great Food was amazing and good service please tip the waiters they are very good at what they do

Animation is very good, the staff is very friendly, the weather and the hotel are amazing