Acanthus Cennet Barut Collection

From check in to check out the whole experience was very good. Staff were attentive and guest relations were always available to answer any questions and book the à la carte etc. special mention to Sanne who made us laugh each evening on the way to our room. Food wasn’t repetitive, each evening had a theme night, the plus for us was the food was always warm, there was no need for a microwave! The patisserie was also very nice, in fact too nice! Rooms were spacious and there was so much storage space, the mattress was very comfortable, very similar to the Hypnos mattress we use at home and the pillows also passed the test, we didn’t need to use the pillow menu. There was a coffee machine, pods replenished daily and a kettle. The mini bar was replenished every day and if you needed anything extra like water, it was there instantly, and remembered for the rest of our stay. Entertainment each night in the lobby bar was good, a couple of the acts we had seen on YouTube so we were glad to see them whilst we were there. The waiters in the bar work really hard and once they had served you a couple of times they remembered what you drank, the same with the outdoor bar, we sat down one day and wondered why nobody had been to us for the waiter to place our drinks in front of us, absolutely loved it. Yes, we went out of season and the outdoor restaurant was closed, but what was available was more than acceptable. The promenade was a nice walk, although again, not a lot open, but that wasn’t a problem. We went to Side market on the Saturday, which was about a 20 minute steady walk, lots of stalls and a few bargains. We were very lucky with the weather and had a couple days on the beach on the sunbeds which are good quality. Overall, the hotel is modern, clean and friendly as it’s not too large as opposed to some hotels we have been to in Turkey. The gardens are immaculate, the gardeners need a lot of praise. This is the fifth 5 star hotel we have been to in Turkey and is definitely the best so far and we wouldn’t hesitate to return. Thank you for making our visit so relaxing.

I am extremely disappointed how our booking was handled by Acanthus Cennet Barut Collection. We were informed that my mother would not be accepted at the hotel due to her medical condition. She is stable, not infectious, and fully able to travel. We clearly stated that we were prepared to take full responsibility for her care during our stay. Despite this, there was absolutely no willingness from the hotel to engage in any discussion or even consider the situation individually. As frequent international travelers who have stayed at numerous high-end properties, we have never encountered such treatment before. For a five-star hotel that promotes excellence in service and hospitality, this approach is not only disappointing but raises serious concerns about inclusivity and professional standards. Denying a guest solely on the basis of a medical condition — especially one that poses no risk to others — without transparent reasoning is deeply troubling. In 2026, it is both surprising and unacceptable to face such exclusionary practices. Luxury hospitality should be defined by empathy, professionalism, and a commitment to accommodating guests wherever reasonably possible. Unfortunately, this experience reflected none of those values. Shameful.

Lovely holiday, very relaxing. Never managed to book into the a la carte restaurants but the buffet did not disappoint! The service was fantastic, and the staff work very hard, always with a smile even when very busy. We had a penthouse suite with jacuzzi which was great, and used a lot! Had a very late flight home so requested a late checkout of our room, which for us was worth the money. Only downside is the outdoor pool not heated, so could not use. Weather was quite stormy, but when the sun came out and the wind dropped it was a lovely temperature. The walk to the old town is well worth it, very pretty and great historical monuments. We also booked some excursions which were great. Final mention for the cats - they are absolutely gorgeous and so obviously we'll cared for. Made my little boys day when they came to sit with us! All in all, really enjoyed our time here and would love to come back.

The hotel was extremely clean and well kept, The staff were helpful, kind and accommodating, esp the dessert/ coffee staff and cooks/ chefs. One morning I needed something that wasn't on the menu and they was able to facilitate and provide it for me. Our room was spacious, and was cleaned each day upon request. Nothing seemed too much for them. We git by with the language barrier , with some assistance from google translate. The food was great, fresh with variety. I was impressed how they avoided waste, whilst keeping it all fresh and plentiful. The surrounding areas was well kept, calm and peaceful. I hadn't had a chance to use spa or other facilities due to being unwell in the middle of my holiday, The staff were very helpful during this time, and once better was able to see the surroundings local area. The nearby bazar shop had plenty of gift ideas and useful items one made need during a holiday. English speaking staff about. The one down point I would say is the TV hardly has any English channels, besides the news. I would recommend this hotel and location, despite it being about an hour away from the aiport. The hotel is definitely 5 star in my opinion. Thank you for having us over.

An Excellent Break away to a fantastic Hotel with outstanding service throughout food drinks and housekeeping all very very good we are keen to rebook already.