Hotel Meryan

This was our second time staying at Hotel Meryan, and once again, we had an amazing experience. Honestly, there is absolutely nothing to complain about! The food was delicious with a different theme in the restaurant every single day, and the dining area was always clean and well-maintained. Our room was cleaned daily, and the minibar was regularly restocked. Both the pool area and the beach were fantastic. The staff spoke English fluently without any communication issues. A extra special touch was the front desk welcoming us in Polish upon our arrival, which made us feel really valued and right at home. We also noticed that the hotel was refreshed and updated this year, which made the stay even better. We highly recommend Hotel Meryan and will definitely return in the future!

This holiday was me and the two kids. We only went for 5 days. Hotel is spotless, service is great, the food was truly amazing. The hotel is compact so everything you need is within a short walk of each other. Kids loved the slides, not many but they were super fast and they spent ages on the kids are 9 and 14. Sun-beds very good, no reserving them and there was always some dotted about. It also wasn’t long until you had more available so again wonderful and not stress full by the pool. There were always beds on the beach although this was too hot for me so we stayed by the pool. Entertainments team were great. Evening entertainment was good, and the. It was followed by extremely loud disco or karaoke . We went to bed after the main entertainment but it was so noisy you couldn’t sleep. Beds are comfy though. It goes on u til 12, which has made my 9 yr old extremely tired. This is the only drawback of this hotel is the noise at night. Once quiet we slept brilliantly. Take ear plugs, I slept like a log with them. Meals, wow we always got a table easily, and didn’t tend to queue much at anytime. Unless we were lucky with the times we Went in, but I was truly amazed by this. Snack bar by the pool is unreal. Order what you want and they cook it and bring it to the table, this is busy but delicious, fresh and hot and despite the number of people waiting it didn’t take very long at all. Very efficient. Pool side bar great service too queues short if there was one. Guys working the pool bar were fabulous. The 24 hr bar inside, service is slow and I’m sure that’s the vibe they want but they could be a little more vigilant with the order they serve people. I was seen at the bar by the barmen, and waited and waited and waited, no one else there but he was wiping the bar top. So I waited. 15 minutes wait, 7 customers walked In and straight to the bar and got served before me when I asked if I was in the wrong place for serving. I was told I serve this side. Yet the bar was quiet and he hadn’t indicated for me to go round and had Managed to serve a man standing next to me. This was the only upset I had this holiday but Maybe he was a little out of sorts with himself. As this was very out of character for the staff. As all the staff I encountered were warm And welcoming. The shops, well worth a look in we got some great deals. My daughter loved her shopping trip. The guy in the clothes shop was great with my very fussy daughter. A wonderful 5 days, Just remember the ear plugs if you like an earlier night than 12…

Meryan is a really great hotel, and we are very satisfied with most of the services. Unfortunately, there is one significant weakness – the current animation team. The problem is not a lack of activities. There is a daily programme, and the animators walk around the pool inviting guests to join darts, volleyball and other games. The problem is the complete lack of energy, personal interaction and genuine effort to entertain the guests. The animation team is quite large, but many of its members are very young and come across as shy, unenthusiastic and often without a smile. There are no strong personalities capable of engaging the guests and creating a lively atmosphere around the activities. Inviting people to participate often consists of simply walking around the pool and shouting the name of the activity several times. That is usually where the personal interaction ends. And this is exactly what we miss the most. At other Turkish resorts we have visited, the animators interacted with guests, joked with them, got to know them, remembered them from previous days and were able to turn even a simple game into an entertaining event. Here, the activities are usually just announced and moderated, the programme is completed, and that is it. As a result, the games and competitions lack energy, humour, friendly encouragement and any real added entertainment value. Unfortunately, we have also repeatedly seen members of the animation team using their phones during the day. Combined with the minimal interaction with guests, this creates an impression of disinterest that an animation team at a five-star resort simply should not give. It is a real shame because we rate the rest of the hotel very highly. In our opinion, Meryan has the potential to be an excellent resort, but in its current form the animation team is clearly the weakest part of the entire experience. The hotel does not necessarily need more activities. What it needs most are animators with energy, charisma, a smile and a genuine desire to interact with guests and entertain them.

Location: far out from most places it took an hr by bus to get to Alanya which we were disappointed with when we got there. Two hour transfer from the airport. Atmosphere: Not really for English tourists felt quite isolated at times, staff were not very friendly and entertainment team were off with us as we didn’t want to join in the constant games. Rooms: We had two seperate bedrooms as a family of two adults two children which was nice could have done with somewhere for us all to sit when back in the room. The rooms were cleaned everyday basic cleaning never cleaned under the bed as my daughter dropped something under the bed on day two only to grab it along with a handful of dirt. Value: for the price stopped in better. Food: Boring same food all the time even though Sunday, Tuesday and Friday were different themes couldn’t really tell. Lots of flies round the food, cats walking on laid tables probably why we all ended up with stomach problems. Not somewhere I will be going back to.

The staff was friendly and cheerful; everyone really went out of their way, and it really showed! Awesome. The food and drinks were very tasty, and the rooms were clean and tidy. The sea was a little polluted during our stay, but that's not the hotel's fault. I love this hotel!!!