Hotel Terrace Elite Resort

Terrace Elite Resort Side Hello everyone. I stayed at this resort in August. It’s a very good place—spacious rooms and daily cleaning. The food suits various tastes; there is plenty to choose from, so you certainly won't go hungry unless you are extremely picky. I want to highlight the hotel staff; they were very friendly, cheerful, and genuinely helpful. One morning, I left my mobile phone in the lobby while heading to the beach. With the help of the guest relations staff, I retrieved it from reception after they verified it was indeed ours. On another day, I also recovered my Samsung earbuds, which I had left on a table in the restaurant. The staff is attentive to guests, and I would recommend the place. One negative aspect: sunbeds at the pool get "reserved" with towels, yet sometimes no one is actually there. Perhaps this issue should be monitored. However, I had an unpleasant experience with a certain Mr. Hakan, the night manager. This man displays an aggressive attitude and behaves inappropriately toward tourists, especially considering his position. In short, he rudely reprimanded us for how we were sitting on the lobby sofas—we were sitting with our legs stretched out, without making a mess or anything of the sort. "It's for sitting only, not sleeping," he said. Yet, strangely enough, further along, there were other people lying completely flat on the sofas. I didn't understand the distinction. Rules are rules—fair enough—but I’ve stayed at other resorts and visited Turkey seven times, and I’ve never encountered a situation like this at a 5-star resort. It might be worth this night manager reconsidering his attitude toward tourists. Given his position, I am sure he has plenty of subordinates to warn tourists about certain issues, rather than acting like a tyrant himself. That is why I am giving only 4 stars. Overall, I was satisfied with my stay.

Terrace Elite Resort – Honest Review We’ve just returned home from a stay at the Terrace Elite Resort, and I wanted to share a completely honest, unbiased account of our experience there. First, to set expectations: at best, this hotel is a 3-star property — and that wouldn’t necessarily be a problem if it were run well. Unfortunately, our stay fell short in multiple key areas. Service & Language Barrier The biggest letdown was the near-total lack of customer service. The hotel appears to cater primarily to German and Turkish guests; very little English is spoken across most areas of the resort. While language differences are understandable, the general attitude from most staff felt unfriendly and unhelpful from the moment we arrived. That said, two staff members stood out as truly excellent: Jasuber and Mahir. Despite having only limited English, they were always welcoming, polite, and made an effort to greet us every day — a warmth that was sadly rare elsewhere. Entertainment & Kids’ Facilities The evening entertainment was extremely repetitive — the same music, games, and style of show rolled around night after night, with very little variety. It quickly felt stale and unexciting. Worse still, there is absolutely nothing for older children. The kids’ club is only suitable for younger ones — it’s designed for ages roughly 4–12 — and there are no activities, clubs, or spaces for anyone over 12. If you have teenagers, they will be completely overlooked and likely bored throughout your stay. It’s a real gap for a hotel that markets itself as family-friendly. Pool & Beach Areas The pool area is severely undersupplied with sun loungers. We regularly had to reserve beds by 6:30am just to guarantee a spot after breakfast. The space feels cramped, is constantly noisy, and cigarette smoke hangs heavy in the air throughout the day — making it an unpleasant place to relax much of the time. We ended up spending more time at the beach instead, which was better, but even there many of the sun beds are broken or in poor condition. Food & Dining The food was easily the most disappointing part of our stay. Menus were extremely repetitive, and dishes were never labelled — so you often had no idea what you were being served. The “themed nights” felt like an afterthought: Asian Night featured mostly pasta, which then reappeared on Turkish Night too. Chicken dishes from International Night would simply be served again the next evening. For much of our trip, breakfast consisted of little more than bread, jam, and melon — and lunch was equally limited. In all my years of travelling, this is easily the worst dining offering I’ve encountered. There was also no portion control whatsoever; we saw shocking amounts of food wasted and left uneaten on tables, which seemed to be accepted as normal here. Spa & Additional Services We booked a Turkish bath and spa treatment during our stay. Disappointingly, the spa manager asked us every single day if it was our first visit and repeatedly tried to sell us extra packages — even on days we’d already booked and spoken with him previously. It felt impersonal and purely sales-driven rather than relaxing. Location & Surroundings The resort is quite isolated and far from local amenities or attractions. You’ll need to take a taxi for absolutely everything — there’s no walking to shops, restaurants, or sights. Overall Thoughts As a family, we made the most of our time away and created our own happy memories together — but that was in spite of the hotel, not because of it. Having enjoyed wonderful holidays in Turkey in the past, our experience here has unfortunately put us off returning for the foreseeable future. If you’re considering booking here — especially with or without kids I’d urge you to think very carefully before spending your money and precious holiday time here

This hotel was very hit and miss for us. We ate out numerous times and the food was very repetitive and not always labelled to what things were. Entertainment staff were ok; not much for teenagers to do and they were not allowed to join in adult pool games which seemed ridiculous. Evening entertainment was rubbish and didn’t start until 10pm! Some staff were rude and no pushy. Pool was nice apart from a few nasty Dutch people who were aggressively towards my son because the parasol blew in the wind. Also lots of fights around the pool whilst we were there which again you don’t expect to see at a 4* hotel. Room was disappointing with no view apart from dusty road and generator; I was told no family rooms have view so we couldn’t sit on balcony at all. We also every day had to ask for extra towels as they only left 3 and we were a family of 4x Overall disappointed with our first trip to Turkey; I may come back to the area; but certainly not this hotel.

We had an amazing family holiday at Terrace Elite hotel. The room was nice and clean and exactly what we needed. It was cleaned every day and the mini fridge restocked daily. There was a great system to switch to decline a room clean by turning the switch by the front door if you wanted a bit of a lie in. Food was great each day, plenty of choice for adults and kids. We enjoyed eating at the pool bar for lunch to have more variety and less formal than the restaurant. The entertainment team at the hotel are fantastic. We have 2 boys aged 7 and 11 and the activities they took part in were ideal; darts, table tennis and football. Evening entertainment was superb with a mixture of shows put on by the entertainment team and external. I want to have a special shout out for Sassouki, Mimi, Mike and Junior who we had the most interaction with as a family and they made us feel very welcome. The beach is a 5 min bus trip which is a shuttle bus provided by the hotel. It’s a great location and there’s a water sports company nearby which you can do multiple events on. These aren’t part of the hotel but a great extra option for people. Overall an amazing holiday and we’ll be booking to go back again next year.

Weve just returned from here and had a lovely holiday. Our room was a standard room but very spacious and lovely and clean. The drinks in the fridge was a nice touch. The pools were all great, the family loved the slides. Getting a sun bed was a challenge if you didn't get down early but we just set an alarm and it was fine. The sun beds in the trees on the grass near the slide pool were great and because the sprinklers didnt turn off till 8am you could uaually get a bed there a bit later. The food in the restaurant was nice, nothing amazing but plenty of choices every day for everyone and table service for drinks while you were eating. The snack bar at lunch was great and enjoyed the wraps available there. We went to the beach a couple of times with no problems getting a sun bed regardless of time, I really liked that all the sun beds were shaded there. We enjoyed the evening entertainment. The only negative we found was some less than helpful reception staff. Some of our family were not given wristbands, luckily this didnt seen and issue and when we asked about shops in the area to do some shopping and were told there was nothing near by. A quick Google showed a 10min walk and there was loads of shops. Overall a good 4star hotel