- Calitatea cazării
- Locație
- Camere, Servicii
- Servicii
- Valoare
- Curățenie
- Alexander P2025-10-29Excepțional
Room 1416 Period 08-20.10.2025 Everything as always: lovely, beautiful, clean, delicious! Special thanks Management Aydin Bey: great organization. The evening for ther regular quests and the Olive festival were unforgettable Lobby bar team: top-notch service from Samet and Mary Restaurants: Ellerinize sağlık! Guest Relations Sofia: exemplifies attention to guests. Thank you once again, dear Terrace Elite Resort Görüşürüz inshallah!
- Craig S2025-10-25Excepțional
Brilliant from start to finish Very clean tidy staff are very friendly and always helpful The animation team top class x
- PamelaMcGB2025-10-14
This hotel is average at best. Our room was clean and comfortable, but I was unimpressed with some of the public areas. I picked up and binned multiple cigarette butts around the slides pool and broken glass near the bar. There are multiple broken tiles around the pool areas. A used cotton bud sat on a main stairwell for at least 2 days. The food is poor. Who goes on holiday to eat stew every day?! Yes there was a lot of choice, but it all mainly tasted of nothing. My kid is a real foodie and lived on onion rings most of the week because it was so poor. The service was also odd. I watched tables around us at every meal receiving waiter service, but not once did we get asked if we would like to order. I was alone with my son and staff passed us by for large tables - probably in the hope of better tips. But if we don't get good service - or any service! - I won't tip, so it's a catch 22. We also seemed to be the only English speaking guests, which may have had something to do with it. I think the entertainment staff are the saving grace for this resort. They were good and engaged with us. I needed sunshine and swimming and it delivered those things. But otherwise, it was disappointing and we certainly wouldn't go back.


