Senza The Inn Resort SPA

Lovely resort, plenty for the kids to do. Very clean. Food predicable, but caters for wide range of cultures. Pools are amazing with activities daily. Staff helpful. Rooms lovely and spacious. Would recommend. Shops and restaurants walking distance.

I stayed at SENZA The Inn Resort & Spa Hotel for 5 days, and unfortunately, the experience was extremely disappointing. The customer service was terrible. The reception staff were rude and unhelpful from the moment we arrived. We were simply handed a card and a piece of paper with instructions, without anyone explaining the hotel facilities or helping with our luggage. The food was also very poor. Breakfast, lunch, and dinner were basically the same every day with almost no variety. For the amount we paid, I was also disappointed that Wi-Fi was not included and had to be paid for separately. Finally, the room cleanliness was unacceptable. It was honestly one of the dirtiest hotel rooms I have ever stayed in. Overall, I would not recommend this hotel. There are plenty of other hotels in the area, so I would seriously consider other options before booking here.

Amazing hotel bar staff but rude to be totally honest apart from that amazing place

the hotel was soo good ,its soo perfect to stayed, u guys should try n get enjoy in here ,have a good day

AWFUL. Avoid at all costs — left us hungry, sleep‑deprived, discriminated against, and endangered my Type 1 child. Dangerous for children. Food & Drink — 1/10, absolutely terrible The food was consistently dreadful — cold, tasteless, and so little of it we were actually hungry for our whole 6‑day stay. Every English‑speaking guest we spoke to said exactly the same thing. Breakfast was gross, lunch was worse, and dinner was the worst of it. Drinks are undiluted, sickly sweet — like drinking pure syrup — and you can’t help yourself to anything like Coke or Fanta; you have to queue at the bar every single time. Overall food score: 1 out of 10 — easily the worst we’ve ever had anywhere. Noise & Entertainment — Impossible to sleep Peak August and the place was barely half‑full. They played calm music until 10pm — then BLASTED loud Turkish music every single night until midnight. It was so loud we couldn’t sleep until it stopped; impossible to rest, especially with children. Pool, Sun Loungers & Facilities — Unsafe, unmanaged, unpleasant • Sun beds completely unmanaged — guests reserve them with towels the night before, staff do nothing. You will NOT get a sun lounger. • Pool is disgusting — too deep for kids, and every swim left hair tangled around your fingers. • Slides are okay but only open 4 hours a day. Rude guests cut in line constantly — staff did nothing. • Advertised Irish bar? Does not exist — false advertising. • Private beach is terrible — food & drink there is somehow worse than the hotel, which is saying something. Staff, Attitude & Discrimination — Deeply unpleasant, racist vibe Staff were useless — constantly claimed they didn’t understand English even when they clearly did, so complaints went nowhere. There was a strong, clear racist and discriminatory attitude toward anyone speaking with an English accent — regardless of skin colour or religion. The atmosphere shifted the moment you spoke, and you were treated like a second‑class citizen. Unwelcome and unsafe the whole time. Room & Location — Dull, isolated, trapping Rooms are okay — that’s the only positive. Otherwise it’s a dull, depressing hotel baking in direct sunlight with nowhere to sit. There is nothing outside the hotel — no beaches to walk to, nothing in the area at all. You feel completely trapped. For Families & Vulnerable Guests — Dangerous and neglectful This place is not suitable for children or anyone with disabilities. We saw multiple children taken away in ambulances with stomach aches and sickness — and they left my Type 1 diabetic child and myself hungry for 6 whole days. They do not care about dietary, medical, or accessibility needs at all. The Transfer — Inhumane conditions that endangered my child When we finally had to move hotels to escape it, we paid €100 out of our own pocket for the transfer — and it was disgraceful. No air conditioning, windows locked shut — in 38°C heat. It was unbearable. The heat spike sent my Type 1 child’s blood sugar to dangerous levels, and every single one of us suffered severe, throbbing headaches that lasted 24 hours. It was inhumane and completely unnecessary — a risk to a medically vulnerable child that never should have happened. Holiday Provider Response — Unhelpful after the fact When we contacted OnTheBeach, their response was to tell us we should have complained to the hotel — even though we did exactly that, repeatedly, and staff either ignored us or pretended not to understand English. They wouldn’t help, wouldn’t offer a refund, and just passed the buck — even after we’d been forced to move hotels at our own expense with a disabled child. They expected us to get help from the very people who were ignoring us in the first place. Final Verdict Worst hotel experience of our lives — on the planet. Hungry, sleep‑deprived, discriminated against, trapped, and then put in physical danger during the transfer we had to pay for ourselves. My Type 1 child was left hungry for days then endangered in sweltering, locked‑in transport. Please — for your own safety, especially with children or anyone with health needs — stay far, FAR away.