JAZ Amaluna Beach Resort–Adult Only 16+

very nice place with wide food varity clean rooms and friendly staff i enjoyed so much the reception team are amazing

This was my first time in Zanzibar and what a GREAT VISIT!!!!! From the friendly warm welcoming at reception by Lucas. He was exceptionally professional and friendly! Thought out our stay Lucas always greeted us with a warm smile amd genuinely passion for his job! What a GREAT employee. The rooms were amazing! The food was expetional amd caters for a large scale of variety. I also need to compliment Ally, on the beach bar he was always so happy to see us amd serve us and made us feel so welcome! Agnes was also so professional amd always happy to help with a smile. I myself work in the hospitality industry and I can say this is truly a 5 star resort! The presence of the management and chefs are truly commendable it is great to see! Well done Jaz Amaluna you have an amazing team! All staff are so friendly amd polite making our vacation so memorable. Can't wait to return! Thank you.

We recently returned from a phenomenal stay at the Jaz Amaluna in Uroa. This hotel is exceptionally managed by Hani the hotel Manager, who has his finger on the pulse, along with his management team, who were all so attentive and obliging, and can't do enough to ensure you have a superb stay. A few shout outs to some of the team who ensured our stay was brilliant; Agnes, for her smile and efficiency, Hamida, or her sense of humour and service, Ottoman, for his superb cocktails and friendliness, Jacob, for his daily check-ins at the restaurant - does he ever get a day off, Issa, who is Mr Entertainment, always has time to chat blah, blah. Maria, who provided Maid service on another level, just fabulous....too many to mention everyone, but all staff were attentive and couldn't do enough to assist us. Thank you team Jaz Amaluna for making our holiday such a memorable one! We will hopefully return to stay at their new hotel, which is already looking great, in the same area, next year!!!

A month ago, my husband and I vacationed there. The hotel is wonderful—everything is top-notch. If you turn a blind eye to the beach, it’s there one moment and gone the next. But the best thing about the hotel is the staff—they’re all such friendly people. Everyone is eager to help and fulfill your every wish; they’re chatty and incredibly kind. I’d like to give a special thanks to the guy at the front desk, Bogifar (a wonderful and helpful guy who’s clearly ready to help you around the clock). And I especially want to highlight one person: Katarina, the girl at the front desk—she’s the heart and soul of this hotel. She sets the mood here and makes sure everyone has a great day. She and Bonifar are like guides at the front desk—they’ll tell you everything about the island, give you all the locations you need, and provide any information you’re interested in. I’m glad I stayed at this particular hotel.

Disappointing Stay: Great Frontline Staff Trapped in a Subpar, Poorly Managed Resort I recently stayed at Hotel Amaluna, Zanzibar, and came away thoroughly unimpressed. What could have been a relaxing island getaway ended up feeling restrictive, overpriced, and distinctly pedestrian. Frontline Staff vs. Poor Management The sole redeeming feature of this property is the frontline staff. The team on the ground is warm, hardworking, and genuinely friendly. Unfortunately, their efforts are completely undermined by ineffective leadership. The hotel manager, Mr. Hani, is doing a very poor job running the property. There is an obvious lack of oversight, standards are low, and guest satisfaction seems like a secondary concern to management. Frustrating and Restrictive Policies The daily guest experience is hindered by bizarre, penny-pinching operational choices: Inconvenient Access: Drinks are literally locked away, making it frustratingly difficult to get basic refreshments without waiting around or having to ask staff to unlock standard items. It creates an atmosphere of distrust and friction rather than relaxed hospitality. Misleading Dining Experience: The à la carte restaurant experience is a major letdown. Key menu items—such as lobster—are treated as exorbitant add-ons requiring separate payment rather than being reasonably included or clearly communicated upfront. Final Verdict Hotel Amaluna operates far below the standard expected of a leisure destination in Zanzibar. It is an uninspired, mediocre hotel that cuts corners at every turn. Until management addresses these restrictive policies and implements genuine leadership under Mr. Hani, I cannot recommend staying here. Our stay at Hotel Amaluna in Zanzibar was decidedly underwhelming—at best, a very pedestrian hotel that falls short of expectations. The Positives Warm and attentive staff: The frontline team was genuinely friendly, welcoming, and tried their best throughout our stay despite the operational shortcomings around them. The Negatives Inconvenient drink policies: Basic beverages and drinks were kept locked away, creating unnecessary hassle and delays rather than a seamless holiday experience. Hidden dining costs: While the property advertises à la carte dining, standard highlights like lobster require steep additional surcharges rather than being properly integrated into the experience. Lack of leadership: Much of the blame lies with the management. The manager, Mr. Hani, is doing a very poor job overseeing daily operations and resolving guest concerns. Unless management addresses these nickel-and-diming policies and improves overall leadership, it remains an average resort that struggles to justify a visit.