Grifid Hotel Metropol

We had a wonderful week, truly the best hotel we have ever visited. We loved the food and the fact that there was so many options for where and when to eat. The staff was the friendliest and most attentive we have ever met, it was also so heartwarming to see how they clearly have a great work atmosphere. We also loved all of the entertainment they had in the lobby bar in the evening, there was a different show every day. We happened to have our stay during the Grifid's 25th anniversary and it was amazing to experience all of their celebration events, like the gala dinner. The rooms were very clean and comfy, the only downside (on our whole stay) was that our junior suite was right next to the kid's pool of the other hotel so it was quite loud at times. I want to thank the whole staff for providing us the best vacation we have ever had, we will for sure return to Grifid Metropol one day! <3

A wonderful hotel with its own private beach, situated right on the waterfront. The food was delicious. The staff were exceptionally helpful, friendly, and smiling—always ready to assist, whether they worked in the hotel or on the beach. The rooms were always clean and well-stocked. The entertainment program was varied, and the activity leader encouraged everyone to join in and share in the excitement. The bio-pool is magnificent! The option to dine at any of the hotels in the chain adds to the unique experience, and various events are organized as well. It was quiet and peaceful throughout the hotel and the surrounding area—a truly unique vacation!

The location of the hotel is perfect, very close to the sea, there are many shops nearby, also the bazaar is not far away. The hotel’s atmosphere is very nice, the staff is really kind. Rooms are clean and the view is beautiful. The food in all of the hotel’s restaurants was very delicious, especially in Fusion Restaurant.

I did not know what to expect from this hotel but I did expect more than what I got. The hotels website uses words such as tranqulity, premium and luxury but I would describe the hotel as okay with a nice beach area. The staff is friendly and service minded. The guests at this adult only hotel was mostly elderly germans, to the point that menues, signs and other written information was presented in both german, bulgarian and english. We were mistaken for germans a number of times where the staff talked german to us and we had to respond in english. The food is okay. I'm gluten intolerant and this was an issue. I'm glad it's just an intolerance, and not an allergy, as it was really hard to get gluten free food. I had to do a lot of meal gymnastics to get something to eat for lunch and dinner. The hotel has some themed dinners, these are okay but the themes and the food does not always match. The mongolian dinner served chinese food for example. The whole hotel and its surrounding areas are noisy. The corridors outside the hotel rooms start to play music around 09 in the morning, and the beach bar on the hotels beach area plays music all day long. There is also a beach club right by the hotel, which also plays music all day long. There was also a sewage smell right by one of the pools every afternoon. The beach area is nice, if you are able to filter out the music. There are a good number of sun beds but be aware; we experienced a lot of guests who put their towels on the sun beds early in the morning but did not use the sun beds before noon. It is stated in the hotel information that reserving sun beds is not allowed but the hotel staff did not do anything about it. We brought the issue to the hotel manager but nothing happend to resolve the issue. The hotel room was okay. It was clean but our bath room had a smell and the bed could have been more comfortable. The bio pool is really nice and the partial view from the infinity pool is good. The spa is small, but the massages is worth a try.

Very nice experience. Good food, excellent cleaning, friendly staff and nice weather.