SplashWorld Tofinis Apartments

Been here for 6 days now and to be fair until today it has been great We have been going to the waterpark in the hotel everyday( with my granddaughter) Today I went to sit in the shade as I have done everyday on the same spot to be told, not asked told to move as there is a private party Staff explained nothing they could do as a central booking This meant that the entire hard covered area of the waterpark bar was out of bounds to the paying guests. No notice no warnings just”move you cannot sit there “ I have been coming to Cyprus for 25+ years. And have never been treated like this Tofinis I/ we will not be pack the treatment of paying guests I have received today has left a bad feeling I hope the management read this Put up signs Advise people Don’t me rude Communication is a wonderful thing……

Seb English entertainment great entitator. Water polo was great disci great beer pong excellent. Had a great time

Sebastian entertainer was great crack and made the hotel and games well worth it and food and drink was worth it

Just back from an amazing week at Tifinos this hotel is fantastic. Please ignore the bad reviews as there is nothing to complain about. Food is excellent and I've got coeliac so Need a gluten free diet I have never been so well looked after in a hotel. Head chef takes you around every mealtime to tell you what you can have, if there is nothing they will cook you fresh pizza, pasta, chicken nuggets, there is also cereal and gluten free bread,there is deserts too amazing chocolate cake, and little pots of cakes. All of the waiting staff and head chefs are really friendly , and always said morning with big smiles on there faces and they work so hard cleaning away the tables very fast and efficient. Big shout out to George in the restaurant it was a pleasure meeting you, a lovely gentleman always smiling. Bar staff are all amazing expecially, Lisa,Saga, Sam, Alex and Prince you were really friendly and made our holiday and always had time for a chat. Drinks were fine yes I know they are small but you can get 2 at a time which didn't bother us as there was never a long queue at the bar. The hotel itself was immaculate too no complaints , pool area,rooms, waterpark , reception was spotless . The only problem is the night time entertainment is not good but we went out most nights as its only 20min walk into aiya napa. Highly recommend this hotel and if we ever visited Cyprus again we would 100% stay here.

Most of the staff were very friendly, just the one I found miserable wished I'd have caught his name he was very rude, after reading some of the reviews I can see a lot about rude staff, its such a shame because this hotel could be great, food was lovely there was always a good selection, rooms are very dated , shower was rubbish, beds were very hard, we've stayed at all inclusive in cyprus before but this one was very poor compared to others, there's a sign outside on front that says 4 * luxury hotel, its definitely not a 4 star more like 3 star 😀