Hilton Rijeka Costabella Beach Resort & Spa

You have to pay for parking as a guest in a 5* hotel! There is 0 options for parking around the hotel so it’s bascily blackmail. There are better hotels in the area

The hotel itself is genuinely impressive - modern architecture, thoughtfully designed rooms, large pools, excellent breakfast, a lovely spa. On paper this is a true 5-star property. Which is exactly why it's so disappointing how stressful the stay turned out to be. 🚨 On our second night, the fire alarm went off at 2:40am - extremely loud. We all jumped out of bed, our 10-month-old was badly frightened, and none of us could get back to sleep for hours. The night was ruined and the next day was brutal. It turned out to be a false alarm - no smoke, apparently a faulty sensor. Staff said a team would check the system, but that doesn't undo what happened or how it affected us with a baby. 📹 Then there was a car rally group of 15-20 people who checked in at the same time as us. Loud on their own, but the real issue was a full-blown photo/video shoot with 3+ videographers filming simultaneously - in the lobby, along the path to the pool, and right next to other guests on the loungers. We flagged it to guest relations, who tried to stop it, but the filming continued, and in the end we were the ones who had to leave the pool area. ⚽🚓 At the same time, the Croatian national football team was staying at the hotel - the fitness center was closed to guests for 3 days, 9am-12pm, there was heavy police presence around the property, and lobby access was restricted. None of this is disclosed at the time of booking. 🚭 Separately - the hotel is advertised on Hilton's site as "100% non-smoking," but that's not the reality. Smoking happens freely, and the loud, drinking group had set up right around the kids' pool - simply because it's closest to the lobby, bar, and restrooms. 🌊 One more thing: the pool is advertised as heated, but in practice the water topped out at 25°C. For September, that's effectively unheated and not really different from the sea not comfortable at all and gives misleading advertising. Bottom line: the hotel is beautifully designed, but management clearly struggles with enforcing rules and protecting regular guests from the impact of large group events. The overall feeling was that we were incidental guests at someone else's event - first the car rally, then the national football team — rather than paying guests of a 5-star hotel. Briefly: Location, design, and amenities: excellent. But go in expecting the hotel might be "taken over" by a shoot or a delegation, and the pool to be cooler than advertised.

This hotel is stunning. Amazing views and architecture and is very modern. Food offerings are poor. Says there are 5 restaurants . One is closed from 6pm, one is Michelin star with prices to match, one pizza only, one pricier near the beach and the buffet lacks variety. There were 2 evenings in a week of low key entertainment but these were in the pricier beach restaurant. The evenings in the hotel are soulless with a cold lobby being the only place to have a drink after dinner. Not many people do this. Looks like most go out for the evening. Nowhere to walk to but local town, Opatija, is utterly delightful for food and holiday atmosphere. Taxi is 10-12 euro each way.

We had a vacation we will never forget! The property is beautiful l, but it’s the people that make it so memorable. From the moment we arrived we felt welcomed beyond our expectations. Stela, part of the guest service team, helped us get checked in and not only explained in detail the wonderful amenities included, but made the experience so personable, offering suggestions and sharing her insight like a friend. We instantly felt her sincerity. Just great! We called for assistance with our A/C the first night and a gentleman from maintenance / engineering came to give it a quick service and it was then perfect. I’m sorry I don’t have his name but he was so kind and explained what had happened and it was just one of the best service responses (cuz things happen) that I’ve experienced. Moving to breakfast - great ambiance, fresh food - I always saw a team member replenishing, cleaning, etc. Unreal! Next level hospitality and superior to some Conrad’s we have been too. Best egg white omelette I have had in a resort! But again, the staff shined, led by Kenneth who not only greeted and had a nice, daily morning chat with us, but she was everywhere - always welcoming families and engaging kids. She is a shining star as well. People like her and Stela make us want to come back. The hotel itself - it’s beautiful. Rooms are large and bright with views that you never tire of. The pool is a wonderful place to relax during our days - and food and drink orders were refreshing and prompt. The pool staff were so friendly and accommodating- I failed to remember their names but each was outstanding. The spa was beautiful - with large and relaxing water relaxation areas. Staff at the spa always greeted us with a warm welcome. Parking was convenient and reasonably priced, if you drive, like we did. I could go on and on - we will definitely return, as our three nights was way too short. Thank you all for our very memorable trip - we just loved it!!

We stayed here two years ago and had a lovely time, so decided to return. We opted for the same villa style room - two ensuite double bedrooms, with sitting room and balcony facing the sea. The hotel is large, with an amazing beachfront. The beach front sun beds, whilst popular, were nicely spaced and plenty of options. The sea on most days was calm and great for swimming / snorkelling. Lots of options with the onsite water sports. The restaurant at breakfast can be busy but there are so many options catering for many different tastes but also emphasis on local food. We opted for half-board again and the buffet in the evening is really very good, with around 10-12 different main courses to choose from, which varied each evening. Plenty of different breads, salads, cheeses, desserts too. Therefore, caters very well for young and older families. Would recommend a drink in the Aura lounge, sitting out on the balcony facing the beach. The hotel also has a very large and popular outdoor pool, although we mainly opted for the beach. The indoor pool is also very good, although understandably quiet given how lovely the weather was. If you are staying in a villa, then you can typically park your car outside/just below, which is helpful if taking trips to the neighbouring town or shops. The hotel is also about 30 minutes from Krk Island, which has some lovely towns and beaches. Service at the hotel was excellent which added to a great holiday. Would happily return.