Rixos Premium Magawish Suites & Villas

The worst stay, rude check in staff. The employees work overload. After the extension (bayview), they remain same staff with extra workload so there is no good service. All the staff are extremely tired.

This was our second visit to the Rixos Premium Magawish, and it was a wonderful experience. As a Diamond ALL Accor member, I was highly impressed by how well my loyalty was recognized and valued throughout the resort, and it was excellent to see the team maintain such high standards for returning guests. The Front Office team, led by Mr. Ihab Galal, was excellent from start to finish. They handled our direct booking efficiently and made sure all our room preferences from our previous stay were taken care of. The check-in process was smooth, and we were escorted straight to our villa without any delays. Our stay was made even better by our butler, Ahmed Refaat. His service was attentive and professional, ensuring we had everything we needed throughout our holiday. He made our stay so enjoyable and his reactivity was very much appreciated. Travelling with children, we were also incredibly impressed by the Rixy Kids Club and the babysitting services. The staff were professional, warm, and attentive, making our daughters feel completely safe and entertained. It gave us great peace of mind and allowed us to relax, knowing they were in such good hands. The dining options were consistently good. The a la carte restaurants offer a large choice of cuisines, and the quality of the food was high. While the main buffet could get a bit hectic during peak hours, the variety of food was excellent. The cooking staff deserve a special mention—they were highly customer-oriented, friendly, and worked hard to accommodate everyone. We spent a lot of time at the beach, which is a pleasure to swim in unlike other beaches in the nearby hotels in Hurghada i.e. perfect sandy beach with deep swiming possible. The beach service, especially around the cabanas, was efficient and attentive. We would also like to thank the housekeeping team for keeping our villa spotless every day, Finally, the evening entertainment was a real highlight. The production standards of the events and shows were professional and highly engaging. Thank you to Mr. Ihab Galal, Ahmed Refaat, and the rest of the team for organizing a memorable stay. We look forward to returning for a third visit, when we will plan a trip in Hurghada.

My fourth time her at Rixos and I really enjoy staying here started when I met Mr Khalil Nagy at the front desk to everyone work here this is my 2nd day I’m very happy here and I will recommend to all my friends and family when I go back to USA as I did in the past I sent lots of peoples thanks again to all Rixos team

We stayed at Rixos Bayview with our family in August 2026. Although our stay began with a few disappointing experiences regarding communication with the reception/front desk team, which initially left me feeling that my concerns as a guest were being overlooked in a hotel with such an outstanding reputation, I eventually had the opportunity to understand exactly why Rixos is so highly regarded for its service. After casually mentioning the issues we had encountered to the manager of the Asian restaurant, the response was immediate. Not only were our concerns addressed promptly, but Mr Mohamed Khaled, who was the hotel’s Manager on Duty, personally came to our room to speak with us, understand what had happened and make sure the situation was resolved properly. I would therefore like to express my sincere appreciation to Mr Mohamed Khaled, to his colleague at the Asian restaurant, and to Mr Mahmoud Salah for their remarkable responsiveness, professionalism and genuine commitment to guest satisfaction. Their involvement completely changed our experience and demonstrated the level of hospitality one would expect from the Rixos name. Rixos truly deserves its reputation as one of Hurghada’s top holiday destinations. The resort itself is absolutely beautiful and conveniently located very close to the airport. The facilities are excellent, whether you are travelling as a family with young children, as a couple, or with friends looking for a premium all-inclusive holiday. The quality and variety of the food and drinks are outstanding, and the vast majority of the staff genuinely go above and beyond to make their guests feel welcome and well cared for. One piece of advice, however: should you encounter any difficulties at the front desk, do not hesitate to ask to speak with a senior member of management. Based on our experience, once the right person became involved, our concerns were handled quickly, professionally and with genuine care. I would also like to thank the wonderful bartenders and waiters who served us every day with a smile, as well as the lovely staff at the ice-cream stations, who somehow always had endless patience with our little ones while they tried to make the very serious decision of which flavour to choose! A special mention must also go to the teams at Mykonos, the Asian restaurant and Salt. The service was exceptionally professional and attentive, with an impressive eye for detail, and the food was absolutely delicious. I would strongly recommend making reservations at these restaurants during your stay — they are not simply places to have dinner, but experiences in themselves. Our thanks also go to Mr Ahmed Shawki, who made sure that our floating breakfast experience was truly special and memorable. Ultimately, I can wholeheartedly recommend Rixos as a holiday destination, and we are already looking forward to returning. Despite the difficulties we encountered at the beginning of our stay, the way the situation was subsequently handled completely changed our impression and turned our holiday into a wonderful experience. In the end, choosing Rixos proved to be one of the best decisions we could have made for our family holiday. My husband, our children and I left with beautiful memories — and with every intention of coming back.

I’ve had such a wonderful stay at Rixos Magawish and have really enjoyed every minute of it. The hotel is beautiful, but what has stood out the most is the staff. Everyone has been incredibly friendly, attentive and welcoming, and nothing ever seems like too much trouble. The level of service has really made the stay feel special. The food has also been amazing, with plenty of choice and everything I’ve tried being delicious. There’s such a great variety of restaurants and options available, so you’re certainly never short of something lovely to eat. Overall, I’ve had a fantastic experience and would definitely recommend Rixos Magawish. I’m already looking forward to coming back!