Grecotel Casa Adele

All of the staff at Casa Adele went above and beyond to welcome us and help us enjoy our recent holiday. They greeted us on arrival at 1.30 am, carrying our cases and directing us to comfy seats to check in, then quickly taking us to our apartment, where there were welcome drinks and snacks, including gluten free for my husband who is coeliac. The care and attention to detail continued throughout our stay, for example, providing guests with umbrellas and ponchos on the one night it rained - much appreciated. There was plenty of choice for breakfasts and evening meals, with catering staff on hand to advise on gluten free options. The bar stocks GF beer, a definite bonus for my husband! The main pool was lovely and clean, and big enough for a good swimming workout. It was lovely to share with a range of age groups and nationalities. We also enjoyed a Tui excursion to Knossos Palace and Heraklion, with a very good guide, as well as exploring Rethymno ourselves on foot and on local buses. The hop on hop off bus is good value, as it includes interesting stops up in the hills, as well as key visitor points within the town. We enjoyed hiking in Mily Gorge, where there is a great cafe/restaurant. The path is steep in places, but well worth a visit, and you can take it at your own pace. The management at Casa Adele seem very spproachable and hands on, and every staff member was friendly, welcoming and helpful. I will certainly look for Grecotels in future, in the hope that the ethos is the same across all the group.

This holiday surpassed expectations. Accommodation was excellent The staff were all genuinely helpful and had a friendly approach Everything was very clean both inside and out The buffet food was varied and good plenty of choices The pools were lovely with enough sun beds the private beach area was a bonus We we’re only there for 1 week wish it had been longer

This hotel is a wonderful, quiet place if you want to explore Crete. The staff are cheerful and make the atmosphere so peaceful. We spent a week here, and the two local ladies at reception(sorry, i'm not sure of the names) gave us the absolute best tips for exploring the island by car. Access to the national road is incredibly easy, making the location very convenient. The rooms are nice, though there is a little room for improvement. The food is delicious—even the lunch boxes they prepare are great!

This was our second consecutive year staying in the swim-up maisonette. We chose Adele again, not only for its fantastic environment and facilities, but above all for the warm and helpful staff. They truly make us feel at home and give the hotel its unique, boutique family atmosphere.

Excellent location, private beach and really tasty food. Highly recommended for family tourists and active people. Hotel has spacious rooms for big family. Thank you for hospitality!