Apartamentos Casablanca

We have been coming to this complex for several years, and we like it for its location, the facilities, the comfort of the apartments, and the friendliness and professionalism of the staff.

Comfortable and clean apartment, located near many restaurants, grocery stores and shops. Short walk to the ocean front and park. Unit was on the top floor so had a nice view of the ocean. Resort is effectively in town and my unit was street side, so downside was there were some nights where the nearby hotels had entertainment on the loud side. Thankfully, not every night, and they ended before too late and could get to sleep. Staff friendly and helpful. Resort restaurant was ok, good to have if you didn't feel like going out for dinner. Overall very relaxing stay.

Currently staying at the Casablanca having been moved from a different property by our travel agent, I would highly recommend this hotel and have to say that the complex is extremely well cleaned and maintained, the staff are excellent and very helpful, we got a bottle of wine in our room on arrival

This is a great little complex in a lovely part of Tenerife, the resort is just the right size to be able to explore for a week, with pretty old town buildings, street art and fantastic moody volcanic beaches and crashing surf. The resort is hilly and the apartments are in an elevated position so might not be ideal for those with restricted mobility, but I found the walk down the steps to the town to be pleasant and a good way to get in some steps (lugging my grocery shopping back up was a little more taxing but then rewarded by a dip in the pool)! The apartment itself was very spacious and had everything you'd need for self catering. My only tiny niggle was the lack of aircon, as a rule I would never usually stay somewhere without it as I run to hot, but the ceiling fan in the bedroom helped. The balcony was large and had sea views which was fab. The pool was big enough and there were always loungers and umbrellas available each day. The free wifi was pretty reliable across both the room and the pool areas. All in all, I'd definitely recommend to a solo traveller looking for a nice chilled self catering break in a pretty part of the country.

I'm from Galicia, raised in the UK. My wife and son chose this trip and I somewhat reluctantly agreed. I would have much preferred to go to Galicia or even central/east northern Spain like San Sebastian. However, I was very pleasantly surprised by Apartamentos Casablanca and Puerto de la Cruz in general. The apartments consist of 11 smallish blocks with some 280 apartments in total. A very reassuring point was that a lot of Spanish people stay here and many return year after year. We never needed to fight for a sunbed or wait long to be served at the bar/restaurant. Reception was friendly and attentive. Some might lament the lack of AC, but the ceiling fan in the bedroom works great, and reception will load you a pedestal fan free of charge, or a portable AC unit for 10€ a day. We got by fine with the fan even though it was quite warm and humid for most of our stay. The decor was about 7/10 and would benefit from a bit of a refresh (as at July 2026), but everything was clean and the apartment was well stocked with everything you need; pots & pans, utensils, dinnerware, coffee machine etc. I was comfortably able to cook anything I wanted when we weren't going out to eat. Breakfast on the balcony every morning (with tortilla from Mercadona and a cup of tea), and nightcaps on the balcony most evenings made for wonderful starts and ends to every day. Staff were all great and attentive, and there were lots of activities throughout the day and entertainment most evenings. There were 2 pool tables outside and another 2 in the games room, plus lots of other games. Pool was 1€ a game. The felt was a little worn and the balls had a few chips in them, but the felt was replaced while were were there. Many people mention the steep climb from the town centre. I'm old, overweight, and unfit, but it's not all that bad if you go at a slow pace. Yes, I usually had a bit of a sweat on going back to the apartment (quite humid in July), but sitting in front of the fan or going for a swim (after a poolside shower) would sort me out fine. Stopping at Restaurante el Camino for a beer or a Barraquito was always an option. The FISA supermarket next door was always handy and the larger Mercadona supermarket was only a 6 minute walk away. Note that you hit the steepest bit of the climb back from there so get your water from FISA supermarket next door. All-round, was a great stay and I would happily return. Extra. We were there for the Grandes Fiestas de Julio which run throughout July. The famous maritime procession of the Virgen del Carmen is mid July and the traditional greasy pole event, known locally as La Cucaña is the day before the procession. I can highly recommend visiting during a FIFA World Cup year. Spain won this year and the celebrations were incredible, not just after the final, but after every match they won.