Bahia Principe Explore San Felipe

We won’t be going to this hotel again. It was a very disappointing experience this time, despite being good before. The food was terrible, the quality and choice were both very poor. The variety of daytime activities was poor. When sitting outside there were two sets of music trying to compete with each other, which made it unpleasant. There were a lot of unruly children at the hotel, despite it being in term time. The crowning glory was the lifts. We had to wait over an hour for one on several occasions. On one occasion the lift closed on my partner when she was half way in. It lifted her mobility scooter up and injured her leg, taking a lot of skin from her shin. On the plus side the room was spacious and clean and the staff were all lovely.

As much as the location was really good, close to the beach and promenade, the hotel left much to be desired. The bathrooms were unhygienic, with roaches and sewage smell, stained tubs and wc. You could hear very well other rooms through the vents. They also failed to disclose that half board does not include drinks (not even soft drinks or water). The hotel is outdated and I’d say there is no value for money in this deal. I know Bahia is a big chain all over the world but this experience is making us steer away from it.

The staff were friendly and helpful. The food was great. The entertainment was good. The hotel was lovely . My room had everything I needed. Had an enjoyable holiday

The reception staff are very helpful. Eri runs the entertainment and she is excellent. A real credit to the hotel. The rooms are clean and spacious. The a la cart restaurant is very good with very friendly staff.

We have been here twice in 2026 June and Sept. Our room was lovely, the hotel is very clean. The pool area is large plenty of sunbeds and hosed down every night. Some sunbeds are brand new.. A bar and snack bar are adjacent to the pool area. All staff were extremely pleasant and always helpful. We had a problem with the room safe and the response was immediate they managed to fix it. The restaurant is well managed and waiters clear your table regularly,food is what you would expect from a buffet. The white wine and rose from taps are poor. Help yourself to soft drinks water and beer. Caberet in the lounge happens most nights, seats are plentiful and comfortable. No need to queue at the bar waiters will serve you throught the night. Drinks are standard local. There is also an outside seating area. The bedroom was lovely,well looked after by the maids,English tv as well,cold water dispensers on all floors, a library on floor P. All inc guests get two visits per week to the Al A Carte book via reception. For what you pay this hotel is good value for money,with exceptional staff and a high level of cleanliness,special thanks to Jordan and Anna on reception and Leonardo who fetches your drinks at night.