GF Isabel

Our 3rd visit to this hotel and we can not fault it. It is set out like a village with apartments and bungalows, it is a large complex, very tidy and clean. We had a bungalow which was very clean with so much space. The pools are great, clean with comfortable sunbeds. The pool does not open till 10am when the life guard starts so no ridiculous queues and fighting for sunbeds. Always plenty beds no matter what time you go which is what we love. We were bed and breakfast and found the food to be really nice. So much choice for everyone. I am coeliac and need gluten free and they were really good with me. Everything is labelled and the servers brought me gluten free toast. Great location for bars, restaurants and the beach. We love this hotel so much we have booked to come back in November. See you soon GF Isabel and thank you for another chilled, relaxing holiday 😎

Had a 2 week stay at this hotel overall it is an amazing hotel. The size of it can be quite daunting, and to fair we did not find out everything until a week into our stay. The food is pretty good. They have themed nights- Mexican, Indian, Asian etc. It can get a bit repetitive but its hard when you are catering for so many people with different tastes. The waiting / bar staff are really great. They work so hard to make sure everything is clean and presentable at all times. There is 3 pool areas. Depending on where you are on the complex depends probably which your nearest pool is. We visited 2/3 pools. Both really nice. Sunbeds comfy. Pools nice. You can take a towel to use down at the pool. I think the idea is you don't keep it more than 1 day but to be fair if its not that bad then we chose you keep it. Seems a shame to put a towel out to wash when you may have only used it for a few hours and it will be fine for another day. The hotel states it is a sustainable hotel and asks that if you use your room towels and hang them up you are happy to use them again, but even when we hung our towels they took them everyday and changed them. There is a laundry on site only 2 dryers/ 2 washers. 1 washer take money €6 and the other washer / dryers take tokens which can be obtained from reception (6€) This is not clear so it took us a while to work this out! We were in an apartment on the 2nd floor. There is a lovely adults only sunbathing area which is very quiet. Bar areas really nice. There is a balcony bar area but this gets very busy and results in long queues for drinks during the entertainment. Dowstairs there is waiter service but can take a while to get served. Could maybe do with a 1 waiter upstairs to deal with upstairs bar to assist with queues. Also there is no smoking / vaping in the whole of the dowstairs area. Entertainment was ok. Magic shows, acrobat, circus etc.. We visited with with my elderley mother. The hotel allows parking / charging for a scooter as long as you hold a blue badge. Acceptability round the complex is good. There are lots of ramps etc to enable u to get to most areas you need. We would definantly come again. The area is great. Close to shops, bars restaurants.

If I could give 3.5 stars, that’s what I’d give! Honest review - don’t think this is a 4 star hotel but it’s a decent 3 star. Great location - 10 min walk to Fanabe beach and all the great bars and restaurants, 15 min walk to El Duque beach and the upmarket shops and more seafront restaurants. Loved the layout of the place which is set out like a Canarian village with lovely cobbled streets - it’s got charm by the bucket loads! The bungalow we had, whilst dated, was spotlessly clean with comfy beds and a great shower. It was sadly let down by the poor attempt at air conditioning which wasn’t too bad in the living room but virtually nonexistent in the bedroom which made sleep very difficult. We asked reception for a fan which they kindly provided immediately but it didn’t make up for the lack of decent air conditioning. Pool area was beautiful and well maintained with probably the most comfortable sun loungers I’ve ever come across. Not sure why it was chained off until 10am each day - lots of people like to lie in the sun early whilst it’s a bit cooler. That said, there was no bun fight for loungers as I’ve read in previous reviews - plenty for everyone each day. We were on a bed and breakfast basis and I’d say the food was average - no freshly made to order omelettes as most 4 star hotels offer. Ok selection of cereals, a good variety of continental and cooked breakfast items, fruit, pastries, yoghurts etc. - it did the job but nothing more. Staff were all very pleasant and friendly, check in quick. Courtesy facilities to grab a shower before leaving were great! Would I return? Not paying 4 star prices but if we got a bargain like we did this time and we were guaranteed a room with effective air conditioning, then probably yes!

Lovely hotel, decent location, more like a village, nice gesture free safe, breakfast- plenty of choice, spent most of our time by the quiet pool as main pool rowdy. Had room 105 , couple 🪳 in room but they came and sprayed, keep your coke covered they are partial 😉 Lovely big rooms & balconies, would return!

Generally a good hotel . We stayed in a bungalow which was decent plenty room compared to being a hotel room. All though we did have to share with some cockroaches. Pool area was good with plenty sun beds and no problems getting a bed. Bar was nice could do with more staff to guests ration and this was all over the site lack of staff. Food was awful lack of choice lack of imagination lack of change day to day over our 10 nights stay.