Landmar Costa Los Gigantes Family Resort

Everything was great very friendly staff

Amazing work from Mafer at the Landi Town - she is outstanding and really is a great ambassador to the hotel. Also a massive shout out to Sofia from the kids club who has been outstanding. Sofia is outstanding at making kids feel comfortable and made my little girls holiday even better. The reason for the five stars is both these individuals ❤️

We stayed hear as a family of 5 for 2 weeks. Fantastic holiday hotel is spotless clean staff work extremely hard and long hours and are as friendly on a night as they are first thing on the morning. We had the landi town upgrade and it was worth every penny especially for our 4 year old who loved getting her face painted every day tattoos, hair braided and making bracelets and necklaces with Mafer she was excellent with all the children they all loved her. And she was always on the go constantly checking everyone was happy and doing activities for the adults too. The is also plenty to do in the hotel my son played football every day and they had mini golf, high rope, and many more activities to keep the older children happy. The food and drinks were to a good quality and plenty of choice and themed nights. With the landi plus we got to visit chow and bones as many times as we wanted and we prefer eating there as they were both amazing and you get table service and could all sit and eat at the same time. We also got 2 hours free at the spa and the children got gifted landi towels. The Spa was fab we all really enjoyed it. Kids also get crisps and popcorn at the landi town pool bar and Cornetto ice-cream brought to them. I would highly recommend upgrading to landi town if you have small children just for the perks they get. We had a wonderful stay and would definitely return.

Our 6th visit. Still good but not quite as good as it has been previously. Staff are generally excellent. Friendly and helpful. Room not ready at time of check-in. This would be fine ordinarily but annoying when I was told any late check-out of the room is chargeable, even for an hour. Food standards are still good but have dropped from our point of view as vegetarians. There used to be a vegan corner. This is now gone. Most days there were still various choices and I ate well but there were a few notable exceptions where choices were somewhat lacking. Bar staff are great. Room maintenance doesn’t seem perfect. Our power socket came away from the wall and the room could do with a refurb. But cleaners were good. Weird smell of sewage near the main pool. You’ll see this mentioned in other reviews. It is gross when it is there. I feel like it comes and goes throughout the day but ideally it wouldn’t be there at all! Bizarrely, some people stole our pool towels. Not happened before on any holiday and clearly not the fault of the hotel. But does make you feel concerned about safety of your property. Not sure there is anything the hotel can do about such things. The soft play has gone from the kids area, replaced by a pirate ship. Our kids said they had preferred the soft play but one of them did get injured on the soft play when we were last here - smashing her face into an inadequately cushioned barrier next to the trampoline sections. I think the pirate ship is maybe better overall? A final point to management - please fix the big LED screen in the theatre. It was broken when we were here 6 months ago and I was astonished to find it still broken. The evening shows and mini disco really suffer from its absence. If you aren’t going to fix it due to cost then replace it with a rear projection screen (or similar) but the current situation is inadequate. After 6 visits, I’m not sure we will be returning…. Maybe… but it used to be a definite. Again, the staff are great and are the biggest asset to this resort. Some investment in the rooms and general maintenance would go a long way. And sorting out the sewage smell.

My family and I came to this hotel for one week in September 2026. The hotel is around a 30-40 minute transfer from the airport, dependant on pick ups / drop offs. The hotel destination is in quite a scenic location, the nearest town is around a 20 minute walk away, it is a downhill walk to the town and is quite a big gradient, however, there are plenty of taxis and it cost ~€5 euros to get there. We checked in around 8:30pm, the staff on reception were pleasant and took the time to explain where we needed to go. We had an Ocean View Suite, it was clean and presentable, the only downside I noticed with the room was that the 'double bed' was two single beds and they could easily be moved when turning over, that being said, my wife and I actually enjoyed having our own separate duvets! In terms of food and drink the buffet, in my opinion, was one of the best I've been to. I would class myself as a semi-fussy eater but this is one of the first times I've been to an all inclusive buffet and left feeling full. There is a wide range of food with a different theme every night. There are two A la carte restaurants, the menus aren't huge but a decent variety. The staff at both the buffet and A la carte would polite and attentive, I personally did not have any negative experiences with staff. There are two snacks bars, one is a small hut which serves burgers, hot dogs, chips and sandwiches. The second is larger with seating and this provided pizzas, salads, meats & cheese and it also has a BBQ which provided freshly cooked burgers and hot dogs. For drinks, there is one main inside bar which has self serviced soft drinks and beer, you could then get cocktails etc from staff at the bar. There is a manned pool bar next to one of the pools but you can also get self service soft drinks, beer and slushies here too. There is then a self service drinks area next to the other pool but there is no manned bar for this one. Moving onto the pools, these were the best pools we've been in. They were not freezing unlike other hotels we've been to and my 6 year old spent nearly all day every day in the pool. They were kept clean and I personally had no issues with the cleanliness of them. Infact I felt the staff were on top of cleanliness in the hotel and worked hard to keep things clean and tidy. Another feature of the pool area is the 'Bali beds', there are 8 Bali beds available for hire, you have to purchase a package to hire one with the cheapest being €45, this package was a selection of sandwich and 4 beers, however, you then get the bed for the entire day, they are very comfortable and you are segregated from the other pool users and they have lovely sea views. I would recommend this hotel for families rather than adults travellers and I personally had one of the best holidays I've had here and would actively look to rebook at this hotel.