Coral Azur Beach Resort

We had a wonderful family stay at Coral Azur Hotel, Mauritius, and what truly made our experience special was the warmth, genuine hospitality, and attentiveness of the entire team. From the moment we arrived, we felt welcomed and well cared for. Our family and kids thoroughly enjoyed the stay, and the team went out of their way to make our holiday comfortable, relaxed, and memorable. The hospitality was sincere, personal, and consistently maintained throughout our visit. A very special mention to Jennifer Lopez, Gawree, Kerishah, Charlene, Vincent, Kumar, and Abdul for their wonderful service, friendly approach, and attention to detail. Each of them contributed in their own way to making our stay enjoyable, and their efforts were truly appreciated by our family. Charlene for helping with smooth checkout. The hotel is fortunate to have such a dedicated team, ably led by an exceptional General Manager, Mr. Francesco Sommer. His leadership and presence are clearly reflected in the team’s attitude, service culture, and genuine care for guests. Travelling with children can sometimes be challenging, but the team at Coral Azur made our family feel completely at ease. The kids had a great time, and we left with some lovely memories of Mauritius. Thank you to the entire Coral Azur family for making our stay so special. We would be happy to return and experience your warm hospitality again. Highly recommended for families looking for a welcoming and memorable stay in Mauritius!

I visited Coral Azur Hotel with my family for lunch on 6 September. We paid Rs. 1,500 per person for the buffet, and unfortunately, we did not feel that the experience was good value for money. The buffet included one glass of water per person. For the main course, there was mine frite, chicken, turkey, sausage, rice and fish. While there was a reasonable selection, the overall quality and presentation did not justify the price of Rs. 1,500 per person. We believe that better food can be found elsewhere for the same amount. One of our biggest concerns was the hygiene of the cold section. There were plenty of mosquitoes around the salad and cold food, which we immediately reported to the staff. The chicken was also served on an uncovered white plate, and we noticed mosquitoes landing on it. This was particularly concerning from a hygiene and food-safety perspective. There was also some confusion regarding the drinks included in our package. At reception, we were informed that our package included one glass of water and one soft drink. We took the soft drinks based on this information. However, a lady in the restaurant later informed us that we had to pay for them. We went back to reception to clarify the matter, but unfortunately, we received a different explanation. We are not complaining about having to pay for a soft drink. The amount itself is not the issue. We simply wanted to clarify the information and provide feedback so that the communication between reception and the restaurant can be improved. Unfortunately, when we spoke with Sunil, instead of addressing our concern professionally, he told us that we were lying and mentioned that he had many years of experience in hospitality. We found this response very unprofessional and disappointing. As customers, we expected our concern to be listened to and handled respectfully. On a positive note, we really enjoyed the welcome cocktail, which was very good. We would also like to give special thanks to the entertainment team. They were friendly, welcoming and did a great job of making our day more enjoyable. Overall, our experience was mixed. The entertainment team and welcome cocktail were excellent, but the food quality, hygiene issues, communication regarding the drinks, and the way our concern was handled left us disappointed. At Rs. 1,500 per person, we expected a much better overall experience and better value for money. I hope the management takes this feedback constructively and uses it to improve the buffet, hygiene standards and customer service.

I was worried about finding a good hotel for my mother on her first visit to Mauritius. And I found this beautiful, beachfront hotel with a pleasant and peaceful atmosphere—perfect for a sunny getaway. The staff’s service is outstanding. My mom was also the first Cuban to visit this resort, and everyone was very kind to her. Especially Neermal, who is very helpful and makes towel figures that brightened her days. We’re grateful and happy. I would gladly visit this place myself and my mother would definitely stay again. Thanks

Service was terrible, front disk Sanjeev promos things they can’t hold and charge you 100 euro for it, disaster, most of the staff is sweet. But never ever again not for me and not for recommendation.!

Our stay was excellent and we had the best staff looking after us. The hotel was absolutely gorgeous, the food was excellent and the whole experience was so good. From the manager, Jennifer to the whole team, thanks so much for your warmth and love. A very special mention to the kids club team and the animation team, Joanna, Mireille, Emmanuella, Rooney, Elodie, Emmanuel, Victoria, Oceanne and the whole entire team. You were all so good at what you do and you deserve a lot of credit and our sincere thanks. Lots of love and best wishes from Hansraj, Veema, Ileana and Selena. We will definitely come back again.xxxxxx