Le Meridien Ile Maurice

Le Méridien Mauritius is rated as a five-star hotel, but in my opinion it felt more like a four-star property. However, what it may lack in the condition of the hotel, it is more than made up for by the outstanding staff. Everyone was incredibly friendly, welcoming, and attentive, and nothing ever seemed too much trouble. The team went above and beyond to make our stay enjoyable, and their hospitality was the highlight of our visit. A good hotel made great by exceptional staff and stunning sunsets!

We really enjoyed the time in La Méridien. The crow is amazing- so tentative and thoughtful. They care about every guest. Special thanks to the Gym Instructor-Sachin! I give it 5 stars without any doubt ❤️

We stayed in the Royal Suite, which was spacious, comfortable and perfect for our family. The facilities across the resort were excellent, and everything was well maintained and easy to enjoy. What made our stay special was the team. A special thank you to Mr. Hesham and Ms. Angèle, who looked after us throughout our stay with genuine care and made sure everything went smoothly. A big thank you also to the Kids Club team for the attention they gave our son. He had an amazing time, from crab hunting to all the other activities, and he came back happy every day. We highly recommend this resort for families and hope to return soon.

From the moment we arrived, we received a warm welcome and a helpful introduction to the hotel and its facilities. Our room was spacious and had a lovely view of the beach. What really made our stay special was the hotel staff. Everyone we met was exceptionally kind and welcoming. They greeted us with a smile and were always happy to help. The food was fantastic throughout our ten-day stay. Breakfast and dinner both offered a wide variety of delicious choices, from starters and main courses to wonderful cakes and desserts. The hotel also offers plenty of activities included in the price, so there is something for everyone. Overall, we had a wonderful holiday and would happily recommend it. If I had to mention one area for improvement, the hotel could benefit from some light refurbishment and maintenance. For example, a few hallway tiles were cracked, and the card reader in our room was damaged, although it still worked. Some of the glass surfaces around the hotel also looked rather smudged. I understand that keeping them clean can be challenging so close to the sea, but a little extra attention would make a difference.

The hotel is amazing, the staff is well organized, and the suite is spacious. All the teams from reception and concierge to activities and food and beverage are very helpful, and there are a lot of things to do in the hotel. The sunset hour with the music is very good, and they have 4 restaurants. They also organized a romantic dinner in the sand at sunset that was very good, with high-quality food and amazing staff. I just have a few minor remarks to help them improve. Especially for the main pool bar, I recommend delivering the drinks cold and not at room temperature because on hot days at the pool or beach, it is much better. Also, they should pay attention to the cleaning, especially of the mugs in the rooms, as we found some dust on them every day. Finally, early check-in wasn't possible for us. We waited in a quiet lounge with drinks until the check-in hour, but the suite was a bit dusty after all. Otherwise, everything was perfect and they deserve congratulations for their work.