Dreams Playa Esmeralda Resort & Spa

Great two weeks, weather was great with a little liquid sunshine. Food was also great. Our personal butler was fantastic, Elias Nelson couldn’t have made our two week stay any better, taking care of our everyday needs. All of the other staff to numerous to mention by name in this complex were cordial, friendly and helpful in any way they could, all in making a fun and relaxing vacation.

We had a warm welcome to the resort and we taken with our luggage to our lovely room overlooking beach and pool, the room was beautifully designed with a huge bed, mini bar and coffee machine with pods. Unfortunately the mini bar was never restocked unless we called reception. The room was cleaned daily and at times they took our towels and bath robes without replacing and again we had to ring reception. We stayed for 11 nights and ate at 9 different restaurants in the evenings, there was no difficulty getting a table but the resort didn’t seem full. We found the food was hit and miss, it often wasn’t as described on the menus which is a shame as all of the restaurants were stylishly designed, for instance something which should come with vegetables had rice instead, and it was difficult to get a steak cook as requested, I think this could be because we don’t speak Spanish. On the whole we didn’t have many dishes we loved. The staff are lovely but they do get to know who tips them and give these guests priority. I would recommend taking some one and five dollar bills. Some of the cocktails were great, cosmopolitans and old fashioned were perfect but the espresso martini doesn’t have fresh espresso in as described on the menu. The beach was beautiful but the waves were huge…tip don’t go in with your sunglasses on as we did and lost as did many others. If you walk to the left just near then end there is a much calmer part you can easily swim in. Towels are available near the pool, on one day they ran out and they probably need to control it better to one per person as some people even took 3 each so they could hang one on cabanas. There is a policy that you can’t reserve for more than 30 mins but this isn’t enforced and people put towels at at 7-8 am for hours as in many resorts, I would have loved to see them moved by staff! I would not recommend paying more to stay at secrets as you can use everything if you have no under 18s in your party. The best part of the resort is where all the restaurants and bars are, it’s like a little buzzing town which feels like you are going out on the town, on the whole we loved the resort but were disappointed with the food a lot of the time. This doesn’t include breakfast, the buffet was great, and we managed to get a freshly made omelette easily every day, the only thing we would have liked was some Greek yoghurt but it was not a problem.

First Wandy de la Cruz :without her professionalism and her genuine kindness this trip would have been different. Everything regarding this location is well orchestrated to make you feel at home. The room Front ocean with a magnificent terrace on the third floor a jewel nothing less. The Atlantic Beach is a well curated beach welcoming visitors and baby turtle. The Caribbean side is perfect for snorkeling.Its natural beauty is an exhilarating feeling of peace and happiness. Food is more than anyone can ask. You have access at all the restaurant in Dreams and it's sister Secrets. As a member of the preferred club you have access to a private beach an pool and lounge and restaurant. The only thing you need is more time to appreciate your perfect vacation. But mainly what makes a big difference are Wandy and all the people working with her. They are family and Will be back with my sister in February.

Beautiful location, with a good variety of restaurants and very comfortable rooms

Great location, great service, great food. 10/10